AegisNow demos/Smart Claims
The pointTriage assigns severity and a handling path at notification, so the queue is ordered by consequence rather than arrival.

Step 1 of 11 — Smart Claims

First notification, in three minutes

Intake captures, triages and reserves before an adjuster picks it up.

CLM-2026-11940 — motor collision

Reported 3 minutes ago · policy POL-AU-2026-88213 · portal

FNOL→Coverage→Assess→Reserve→Settle→Recover

Notification to triaged

3m 04s

Severity band

Moderate

est. $9k–$16k

Path

Assessor

not straight-through

What was captured, and how

ItemValueCaptured by
Loss date/time12 Feb 2026, 07:42reporter
LocationHume Hwy, Liverpool NSWgeocoded from description
VehicleMER-114 · rigid 8tmatched to policy schedule
Third party1 vehicle, no injury reportedreporter
Photos6 · damage front nearsideportal upload
Police eventnot providedchased

Why straight-through was refused here

  • •Third-party involvement — liability is not the platform's to assume.
  • •No police event number on a highway collision.
  • •Estimated severity above the $5,000 straight-through ceiling.

Why it matters

The severity band is a range, not a point estimate. A single predicted number invites everyone downstream to treat it as the answer; a band with a ceiling is what the reserve and the authority both key off.

Stated limit

Severity is predicted from this carrier's own history of similar claims. It is an operational estimate for routing and reserving — it is not an assessment, and it never becomes the settlement.

AegisNow Insurance — AI-Native Underwriting, Claims & Policy Platform