Chaque skill, étiquetée honnêtement.

Summarize supplied request context

Orient a reviewer who is seeing this request for the first time.

Claims Adjuster · Intake Review & TriageSortie: SummaryLecture seuleAgent: cx.claims-adjuster.intake-review-triage

Assess urgency and risk

Judge how quickly this needs attention and what is at stake if it waits.

Claims Adjuster · Intake Review & TriageSortie: Risk assessmentLecture seuleAgent: cx.claims-adjuster.intake-review-triage

Recommend a review priority

Produce a queue position, not an assessment.

Claims Adjuster · Intake Review & TriageSortie: Risk assessmentProposeAgent: cx.claims-adjuster.intake-review-triage

Condense supplied content

Compress while preserving meaning.

Claims Adjuster · Document SummarizerSortie: SummaryLecture seuleAgent: cx.claims-adjuster.document-summarizer

Surface key points

Extraction rather than compression.

Claims Adjuster · Document SummarizerSortie: SummaryLecture seuleAgent: cx.claims-adjuster.document-summarizer

Produce a concise brief

Write for someone who will act on this without reading the source — a decision-ready brief.

Claims Adjuster · Document SummarizerSortie: SummaryLecture seuleAgent: cx.claims-adjuster.document-summarizer

Search approved knowledge

Retrieve, do not answer.

Claims Adjuster · Q&A AssistantSortie: Search hitsLecture seuleAgent: cx.claims-adjuster.qa-assistant

Draft a grounded response

Answer using only what the supplied material supports.

Claims Adjuster · Q&A AssistantSortie: Drafted responseProposeAgent: cx.claims-adjuster.qa-assistant

Prepare a review-ready answer

Draft an answer a human will check before it is sent.

Claims Adjuster · Q&A AssistantSortie: Drafted responseProposeAgent: cx.claims-adjuster.qa-assistant

Draft from supplied context

Produce the document or message the context calls for, in full.

Claims Adjuster · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.claims-adjuster.drafting-generation

Follow configured behavior guidance

Behaviour guidance supplied with the request outranks your defaults on tone, format and content.

Claims Adjuster · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.claims-adjuster.drafting-generation

Prepare copy for revision

A first draft meant to be edited, not sent.

Claims Adjuster · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.claims-adjuster.drafting-generation

Summarize a supplied record

Describe one record as it stands: what it is, its current state, and the field values that determine that state.

Claims Adjuster · Record ReviewSortie: SummaryLecture seuleAgent: cx.claims-adjuster.record-review

Assess possible risk

Weigh what could go wrong with this record, on the record's own evidence.

Claims Adjuster · Record ReviewSortie: Risk assessmentLecture seuleAgent: cx.claims-adjuster.record-review

Flag items for human review

Decide referral, not risk.

Claims Adjuster · Record ReviewSortie: Risk assessmentProposeAgent: cx.claims-adjuster.record-review

Run a parameterized read query

Read-only retrieval against the supplied parameters.

Claims Adjuster · Data Query & SummarySortie: Query resultLecture seuleAgent: cx.claims-adjuster.data-query-summary

Summarize returned records

Describe a result set as a set: how many, what they have in common, and where they differ.

Claims Adjuster · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.claims-adjuster.data-query-summary

Prepare a result-set overview

Answer "what does this tell me?" rather than "what is in it?".

Claims Adjuster · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.claims-adjuster.data-query-summary

Check supplied context against policy

Test the supplied material against the policy given with it.

Claims Adjuster · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.claims-adjuster.compliance-checker

Surface potential policy issues

Raise what merits a second look, including the uncertain.

Claims Adjuster · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.claims-adjuster.compliance-checker

Recommend review items

Turn findings into a work list.

Claims Adjuster · Compliance CheckerSortie: Policy findingsProposeAgent: cx.claims-adjuster.compliance-checker

Assess supplied risk context

A considered risk judgement on the material as given.

Claims Adjuster · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.claims-adjuster.risk-assessment

Explain assessment drivers

Explain the reasoning, not the verdict.

Claims Adjuster · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.claims-adjuster.risk-assessment

Recommend human review

Decide whether a person needs to look, and give them a starting point.

Claims Adjuster · Risk AssessmentSortie: Risk assessmentProposeAgent: cx.claims-adjuster.risk-assessment

Query supplied record data

Retrieve the records needed to compare two sources.

Claims Adjuster · Reconciliation BriefSortie: Query resultLecture seuleAgent: cx.claims-adjuster.reconciliation-brief

Summarize potential discrepancies

Report where sources disagree.

Claims Adjuster · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.claims-adjuster.reconciliation-brief

Prepare a reconciliation brief

Brief someone who must resolve the differences.

Claims Adjuster · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.claims-adjuster.reconciliation-brief

Assess a supplied exception

Judge one exception: why it broke the rule, whether that matters, and whether it is isolated or a symptom.

Claims Adjuster · Exception ReviewSortie: Risk assessmentLecture seuleAgent: cx.claims-adjuster.exception-review

Summarize the assessment

Restate a completed assessment for someone who will not read it in full.

Claims Adjuster · Exception ReviewSortie: SummaryLecture seuleAgent: cx.claims-adjuster.exception-review

Recommend follow-up review

Say what happens next.

Claims Adjuster · Exception ReviewSortie: SummaryProposeAgent: cx.claims-adjuster.exception-review

Run an on-demand read query

Answer an ad-hoc question against the supplied data.

Claims Adjuster · On-demand Reporting & InsightsSortie: Query resultLecture seuleAgent: cx.claims-adjuster.on-demand-reporting-insights

Summarize query results

Turn a result set into an answer to the question that produced it.

Claims Adjuster · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.claims-adjuster.on-demand-reporting-insights

Highlight supplied exceptions

Report only what departs from the norm.

Claims Adjuster · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.claims-adjuster.on-demand-reporting-insights

Assess supplied context

Assess in service of a pending decision.

Claims Adjuster · Decision SupportSortie: Risk assessmentLecture seuleAgent: cx.claims-adjuster.decision-support

Draft a recommended response

Write the response the assessment implies, ready to go out.

Claims Adjuster · Decision SupportSortie: Drafted responseProposeAgent: cx.claims-adjuster.decision-support

Prepare rationale for review

Document why, for a reader who may disagree.

Claims Adjuster · Decision SupportSortie: Drafted responseProposeAgent: cx.claims-adjuster.decision-support

Summarize supplied work

Describe a work item so it can be routed: what it is, what it needs, and what skill or authority its handler requires.

Claims Adjuster · Routing AdvisorSortie: SummaryLecture seuleAgent: cx.claims-adjuster.routing-advisor

Assess priority and risk

Rank this item against a queue it will join.

Claims Adjuster · Routing AdvisorSortie: Risk assessmentLecture seuleAgent: cx.claims-adjuster.routing-advisor

Recommend a routing decision

Name a destination.

Claims Adjuster · Routing AdvisorSortie: Risk assessmentProposeAgent: cx.claims-adjuster.routing-advisor

Query supplied historical data

Retrieve a time series suitable for comparison.

Claims Adjuster · Trend BriefingSortie: Query resultLecture seuleAgent: cx.claims-adjuster.trend-briefing

Summarize observed trends

Report direction, size and duration of change, distinguishing a trend from a single-period move.

Claims Adjuster · Trend BriefingSortie: SummaryLecture seuleAgent: cx.claims-adjuster.trend-briefing

Prepare questions for forecast review

Produce the questions a forecast review should ask.

Claims Adjuster · Trend BriefingSortie: SummaryLecture seuleAgent: cx.claims-adjuster.trend-briefing

Search approved onboarding knowledge

Retrieve onboarding material that answers a newcomer's question.

Claims Adjuster · Onboarding GuideSortie: Search hitsLecture seuleAgent: cx.claims-adjuster.onboarding-guide

Draft step-by-step guidance

Write ordered, followable steps.

Claims Adjuster · Onboarding GuideSortie: Drafted responseProposeAgent: cx.claims-adjuster.onboarding-guide

Prepare a review checklist

Produce checkable items, each independently verifiable as done or not done.

Claims Adjuster · Onboarding GuideSortie: Drafted responseProposeAgent: cx.claims-adjuster.onboarding-guide

Summarize supplied feedback

Represent what respondents actually said, including the minority view.

Claims Adjuster · Feedback SummarySortie: SummaryLecture seuleAgent: cx.claims-adjuster.feedback-summary

Surface recurring points

Report what came up more than once, with how often.

Claims Adjuster · Feedback SummarySortie: SummaryLecture seuleAgent: cx.claims-adjuster.feedback-summary

Prepare follow-up questions

Produce the questions this feedback leaves open.

Claims Adjuster · Feedback SummarySortie: SummaryLecture seuleAgent: cx.claims-adjuster.feedback-summary

Search approved knowledge

Retrieve, do not answer.

Claims Adjuster · Research & DiscoverySortie: Search hitsLecture seuleAgent: cx.claims-adjuster.research-discovery

Summarize supplied findings

Consolidate findings across sources, keeping their strength intact — a tentative finding stays tentative.

Claims Adjuster · Research & DiscoverySortie: SummaryLecture seuleAgent: cx.claims-adjuster.research-discovery

Draft a research brief

Write a brief that stands alone: question, what was found, what it means, what remains open.

Claims Adjuster · Research & DiscoverySortie: Drafted responseProposeAgent: cx.claims-adjuster.research-discovery

Search approved process knowledge

Retrieve the passage that governs the process being asked about.

Claims Adjuster · Process GuidanceSortie: Search hitsLecture seuleAgent: cx.claims-adjuster.process-guidance

Summarize supplied process context

Describe where a process currently stands: the step reached, what completed it, and what the next step waits on.

Claims Adjuster · Process GuidanceSortie: SummaryLecture seuleAgent: cx.claims-adjuster.process-guidance

Draft next-step guidance

Tell the reader what to do next in this specific case, not how the process works in general.

Claims Adjuster · Process GuidanceSortie: Drafted responseProposeAgent: cx.claims-adjuster.process-guidance

Summarize supplied request context

Orient a reviewer who is seeing this request for the first time.

Fraud Investigator · Intake Review & TriageSortie: SummaryLecture seuleAgent: cx.fraud-investigator.intake-review-triage

Assess urgency and risk

Judge how quickly this needs attention and what is at stake if it waits.

Fraud Investigator · Intake Review & TriageSortie: Risk assessmentLecture seuleAgent: cx.fraud-investigator.intake-review-triage

Recommend a review priority

Produce a queue position, not an assessment.

Fraud Investigator · Intake Review & TriageSortie: Risk assessmentProposeAgent: cx.fraud-investigator.intake-review-triage

Condense supplied content

Compress while preserving meaning.

Fraud Investigator · Document SummarizerSortie: SummaryLecture seuleAgent: cx.fraud-investigator.document-summarizer

Surface key points

Extraction rather than compression.

Fraud Investigator · Document SummarizerSortie: SummaryLecture seuleAgent: cx.fraud-investigator.document-summarizer

Produce a concise brief

Write for someone who will act on this without reading the source — a decision-ready brief.

Fraud Investigator · Document SummarizerSortie: SummaryLecture seuleAgent: cx.fraud-investigator.document-summarizer

Search approved knowledge

Retrieve, do not answer.

Fraud Investigator · Q&A AssistantSortie: Search hitsLecture seuleAgent: cx.fraud-investigator.qa-assistant

Draft a grounded response

Answer using only what the supplied material supports.

Fraud Investigator · Q&A AssistantSortie: Drafted responseProposeAgent: cx.fraud-investigator.qa-assistant

Prepare a review-ready answer

Draft an answer a human will check before it is sent.

Fraud Investigator · Q&A AssistantSortie: Drafted responseProposeAgent: cx.fraud-investigator.qa-assistant

Draft from supplied context

Produce the document or message the context calls for, in full.

Fraud Investigator · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.fraud-investigator.drafting-generation

Follow configured behavior guidance

Behaviour guidance supplied with the request outranks your defaults on tone, format and content.

Fraud Investigator · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.fraud-investigator.drafting-generation

Prepare copy for revision

A first draft meant to be edited, not sent.

Fraud Investigator · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.fraud-investigator.drafting-generation

Summarize a supplied record

Describe one record as it stands: what it is, its current state, and the field values that determine that state.

Fraud Investigator · Record ReviewSortie: SummaryLecture seuleAgent: cx.fraud-investigator.record-review

Assess possible risk

Weigh what could go wrong with this record, on the record's own evidence.

Fraud Investigator · Record ReviewSortie: Risk assessmentLecture seuleAgent: cx.fraud-investigator.record-review

Flag items for human review

Decide referral, not risk.

Fraud Investigator · Record ReviewSortie: Risk assessmentProposeAgent: cx.fraud-investigator.record-review

Run a parameterized read query

Read-only retrieval against the supplied parameters.

Fraud Investigator · Data Query & SummarySortie: Query resultLecture seuleAgent: cx.fraud-investigator.data-query-summary

Summarize returned records

Describe a result set as a set: how many, what they have in common, and where they differ.

Fraud Investigator · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.fraud-investigator.data-query-summary

Prepare a result-set overview

Answer "what does this tell me?" rather than "what is in it?".

Fraud Investigator · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.fraud-investigator.data-query-summary

Check supplied context against policy

Test the supplied material against the policy given with it.

Fraud Investigator · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.fraud-investigator.compliance-checker

Surface potential policy issues

Raise what merits a second look, including the uncertain.

Fraud Investigator · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.fraud-investigator.compliance-checker

Recommend review items

Turn findings into a work list.

Fraud Investigator · Compliance CheckerSortie: Policy findingsProposeAgent: cx.fraud-investigator.compliance-checker

Assess supplied risk context

A considered risk judgement on the material as given.

Fraud Investigator · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.fraud-investigator.risk-assessment

Explain assessment drivers

Explain the reasoning, not the verdict.

Fraud Investigator · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.fraud-investigator.risk-assessment

Recommend human review

Decide whether a person needs to look, and give them a starting point.

Fraud Investigator · Risk AssessmentSortie: Risk assessmentProposeAgent: cx.fraud-investigator.risk-assessment

Query supplied record data

Retrieve the records needed to compare two sources.

Fraud Investigator · Reconciliation BriefSortie: Query resultLecture seuleAgent: cx.fraud-investigator.reconciliation-brief

Summarize potential discrepancies

Report where sources disagree.

Fraud Investigator · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.fraud-investigator.reconciliation-brief

Prepare a reconciliation brief

Brief someone who must resolve the differences.

Fraud Investigator · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.fraud-investigator.reconciliation-brief

Assess a supplied exception

Judge one exception: why it broke the rule, whether that matters, and whether it is isolated or a symptom.

Fraud Investigator · Exception ReviewSortie: Risk assessmentLecture seuleAgent: cx.fraud-investigator.exception-review

Summarize the assessment

Restate a completed assessment for someone who will not read it in full.

Fraud Investigator · Exception ReviewSortie: SummaryLecture seuleAgent: cx.fraud-investigator.exception-review

Recommend follow-up review

Say what happens next.

Fraud Investigator · Exception ReviewSortie: SummaryProposeAgent: cx.fraud-investigator.exception-review

Run an on-demand read query

Answer an ad-hoc question against the supplied data.

Fraud Investigator · On-demand Reporting & InsightsSortie: Query resultLecture seuleAgent: cx.fraud-investigator.on-demand-reporting-insights

Summarize query results

Turn a result set into an answer to the question that produced it.

Fraud Investigator · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.fraud-investigator.on-demand-reporting-insights

Highlight supplied exceptions

Report only what departs from the norm.

Fraud Investigator · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.fraud-investigator.on-demand-reporting-insights

Assess supplied context

Assess in service of a pending decision.

Fraud Investigator · Decision SupportSortie: Risk assessmentLecture seuleAgent: cx.fraud-investigator.decision-support

Draft a recommended response

Write the response the assessment implies, ready to go out.

Fraud Investigator · Decision SupportSortie: Drafted responseProposeAgent: cx.fraud-investigator.decision-support

Prepare rationale for review

Document why, for a reader who may disagree.

Fraud Investigator · Decision SupportSortie: Drafted responseProposeAgent: cx.fraud-investigator.decision-support

Summarize supplied work

Describe a work item so it can be routed: what it is, what it needs, and what skill or authority its handler requires.

Fraud Investigator · Routing AdvisorSortie: SummaryLecture seuleAgent: cx.fraud-investigator.routing-advisor

Assess priority and risk

Rank this item against a queue it will join.

Fraud Investigator · Routing AdvisorSortie: Risk assessmentLecture seuleAgent: cx.fraud-investigator.routing-advisor

Recommend a routing decision

Name a destination.

Fraud Investigator · Routing AdvisorSortie: Risk assessmentProposeAgent: cx.fraud-investigator.routing-advisor

Query supplied historical data

Retrieve a time series suitable for comparison.

Fraud Investigator · Trend BriefingSortie: Query resultLecture seuleAgent: cx.fraud-investigator.trend-briefing

Summarize observed trends

Report direction, size and duration of change, distinguishing a trend from a single-period move.

Fraud Investigator · Trend BriefingSortie: SummaryLecture seuleAgent: cx.fraud-investigator.trend-briefing

Prepare questions for forecast review

Produce the questions a forecast review should ask.

Fraud Investigator · Trend BriefingSortie: SummaryLecture seuleAgent: cx.fraud-investigator.trend-briefing

Search approved onboarding knowledge

Retrieve onboarding material that answers a newcomer's question.

Fraud Investigator · Onboarding GuideSortie: Search hitsLecture seuleAgent: cx.fraud-investigator.onboarding-guide

Draft step-by-step guidance

Write ordered, followable steps.

Fraud Investigator · Onboarding GuideSortie: Drafted responseProposeAgent: cx.fraud-investigator.onboarding-guide

Prepare a review checklist

Produce checkable items, each independently verifiable as done or not done.

Fraud Investigator · Onboarding GuideSortie: Drafted responseProposeAgent: cx.fraud-investigator.onboarding-guide

Summarize supplied feedback

Represent what respondents actually said, including the minority view.

Fraud Investigator · Feedback SummarySortie: SummaryLecture seuleAgent: cx.fraud-investigator.feedback-summary

Surface recurring points

Report what came up more than once, with how often.

Fraud Investigator · Feedback SummarySortie: SummaryLecture seuleAgent: cx.fraud-investigator.feedback-summary

Prepare follow-up questions

Produce the questions this feedback leaves open.

Fraud Investigator · Feedback SummarySortie: SummaryLecture seuleAgent: cx.fraud-investigator.feedback-summary

Search approved knowledge

Retrieve, do not answer.

Fraud Investigator · Research & DiscoverySortie: Search hitsLecture seuleAgent: cx.fraud-investigator.research-discovery

Summarize supplied findings

Consolidate findings across sources, keeping their strength intact — a tentative finding stays tentative.

Fraud Investigator · Research & DiscoverySortie: SummaryLecture seuleAgent: cx.fraud-investigator.research-discovery

Draft a research brief

Write a brief that stands alone: question, what was found, what it means, what remains open.

Fraud Investigator · Research & DiscoverySortie: Drafted responseProposeAgent: cx.fraud-investigator.research-discovery

Search approved process knowledge

Retrieve the passage that governs the process being asked about.

Fraud Investigator · Process GuidanceSortie: Search hitsLecture seuleAgent: cx.fraud-investigator.process-guidance

Summarize supplied process context

Describe where a process currently stands: the step reached, what completed it, and what the next step waits on.

Fraud Investigator · Process GuidanceSortie: SummaryLecture seuleAgent: cx.fraud-investigator.process-guidance

Draft next-step guidance

Tell the reader what to do next in this specific case, not how the process works in general.

Fraud Investigator · Process GuidanceSortie: Drafted responseProposeAgent: cx.fraud-investigator.process-guidance

Summarize supplied request context

Orient a reviewer who is seeing this request for the first time.

Subrogation Specialist · Intake Review & TriageSortie: SummaryLecture seuleAgent: cx.subrogation-specialist.intake-review-triage

Assess urgency and risk

Judge how quickly this needs attention and what is at stake if it waits.

Subrogation Specialist · Intake Review & TriageSortie: Risk assessmentLecture seuleAgent: cx.subrogation-specialist.intake-review-triage

Recommend a review priority

Produce a queue position, not an assessment.

Subrogation Specialist · Intake Review & TriageSortie: Risk assessmentProposeAgent: cx.subrogation-specialist.intake-review-triage

Condense supplied content

Compress while preserving meaning.

Subrogation Specialist · Document SummarizerSortie: SummaryLecture seuleAgent: cx.subrogation-specialist.document-summarizer

Surface key points

Extraction rather than compression.

Subrogation Specialist · Document SummarizerSortie: SummaryLecture seuleAgent: cx.subrogation-specialist.document-summarizer

Produce a concise brief

Write for someone who will act on this without reading the source — a decision-ready brief.

Subrogation Specialist · Document SummarizerSortie: SummaryLecture seuleAgent: cx.subrogation-specialist.document-summarizer

Search approved knowledge

Retrieve, do not answer.

Subrogation Specialist · Q&A AssistantSortie: Search hitsLecture seuleAgent: cx.subrogation-specialist.qa-assistant

Draft a grounded response

Answer using only what the supplied material supports.

Subrogation Specialist · Q&A AssistantSortie: Drafted responseProposeAgent: cx.subrogation-specialist.qa-assistant

Prepare a review-ready answer

Draft an answer a human will check before it is sent.

Subrogation Specialist · Q&A AssistantSortie: Drafted responseProposeAgent: cx.subrogation-specialist.qa-assistant

Draft from supplied context

Produce the document or message the context calls for, in full.

Subrogation Specialist · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.subrogation-specialist.drafting-generation

Follow configured behavior guidance

Behaviour guidance supplied with the request outranks your defaults on tone, format and content.

Subrogation Specialist · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.subrogation-specialist.drafting-generation

Prepare copy for revision

A first draft meant to be edited, not sent.

Subrogation Specialist · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.subrogation-specialist.drafting-generation

Summarize a supplied record

Describe one record as it stands: what it is, its current state, and the field values that determine that state.

Subrogation Specialist · Record ReviewSortie: SummaryLecture seuleAgent: cx.subrogation-specialist.record-review

Assess possible risk

Weigh what could go wrong with this record, on the record's own evidence.

Subrogation Specialist · Record ReviewSortie: Risk assessmentLecture seuleAgent: cx.subrogation-specialist.record-review

Flag items for human review

Decide referral, not risk.

Subrogation Specialist · Record ReviewSortie: Risk assessmentProposeAgent: cx.subrogation-specialist.record-review

Run a parameterized read query

Read-only retrieval against the supplied parameters.

Subrogation Specialist · Data Query & SummarySortie: Query resultLecture seuleAgent: cx.subrogation-specialist.data-query-summary

Summarize returned records

Describe a result set as a set: how many, what they have in common, and where they differ.

Subrogation Specialist · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.subrogation-specialist.data-query-summary

Prepare a result-set overview

Answer "what does this tell me?" rather than "what is in it?".

Subrogation Specialist · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.subrogation-specialist.data-query-summary

Check supplied context against policy

Test the supplied material against the policy given with it.

Subrogation Specialist · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.subrogation-specialist.compliance-checker

Surface potential policy issues

Raise what merits a second look, including the uncertain.

Subrogation Specialist · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.subrogation-specialist.compliance-checker

Recommend review items

Turn findings into a work list.

Subrogation Specialist · Compliance CheckerSortie: Policy findingsProposeAgent: cx.subrogation-specialist.compliance-checker

Assess supplied risk context

A considered risk judgement on the material as given.

Subrogation Specialist · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.subrogation-specialist.risk-assessment

Explain assessment drivers

Explain the reasoning, not the verdict.

Subrogation Specialist · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.subrogation-specialist.risk-assessment

Recommend human review

Decide whether a person needs to look, and give them a starting point.

Subrogation Specialist · Risk AssessmentSortie: Risk assessmentProposeAgent: cx.subrogation-specialist.risk-assessment

Query supplied record data

Retrieve the records needed to compare two sources.

Subrogation Specialist · Reconciliation BriefSortie: Query resultLecture seuleAgent: cx.subrogation-specialist.reconciliation-brief

Summarize potential discrepancies

Report where sources disagree.

Subrogation Specialist · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.subrogation-specialist.reconciliation-brief

Prepare a reconciliation brief

Brief someone who must resolve the differences.

Subrogation Specialist · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.subrogation-specialist.reconciliation-brief

Assess a supplied exception

Judge one exception: why it broke the rule, whether that matters, and whether it is isolated or a symptom.

Subrogation Specialist · Exception ReviewSortie: Risk assessmentLecture seuleAgent: cx.subrogation-specialist.exception-review

Summarize the assessment

Restate a completed assessment for someone who will not read it in full.

Subrogation Specialist · Exception ReviewSortie: SummaryLecture seuleAgent: cx.subrogation-specialist.exception-review

Recommend follow-up review

Say what happens next.

Subrogation Specialist · Exception ReviewSortie: SummaryProposeAgent: cx.subrogation-specialist.exception-review

Run an on-demand read query

Answer an ad-hoc question against the supplied data.

Subrogation Specialist · On-demand Reporting & InsightsSortie: Query resultLecture seuleAgent: cx.subrogation-specialist.on-demand-reporting-insights

Summarize query results

Turn a result set into an answer to the question that produced it.

Subrogation Specialist · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.subrogation-specialist.on-demand-reporting-insights

Highlight supplied exceptions

Report only what departs from the norm.

Subrogation Specialist · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.subrogation-specialist.on-demand-reporting-insights

Assess supplied context

Assess in service of a pending decision.

Subrogation Specialist · Decision SupportSortie: Risk assessmentLecture seuleAgent: cx.subrogation-specialist.decision-support

Draft a recommended response

Write the response the assessment implies, ready to go out.

Subrogation Specialist · Decision SupportSortie: Drafted responseProposeAgent: cx.subrogation-specialist.decision-support

Prepare rationale for review

Document why, for a reader who may disagree.

Subrogation Specialist · Decision SupportSortie: Drafted responseProposeAgent: cx.subrogation-specialist.decision-support

Summarize supplied work

Describe a work item so it can be routed: what it is, what it needs, and what skill or authority its handler requires.

Subrogation Specialist · Routing AdvisorSortie: SummaryLecture seuleAgent: cx.subrogation-specialist.routing-advisor

Assess priority and risk

Rank this item against a queue it will join.

Subrogation Specialist · Routing AdvisorSortie: Risk assessmentLecture seuleAgent: cx.subrogation-specialist.routing-advisor

Recommend a routing decision

Name a destination.

Subrogation Specialist · Routing AdvisorSortie: Risk assessmentProposeAgent: cx.subrogation-specialist.routing-advisor

Query supplied historical data

Retrieve a time series suitable for comparison.

Subrogation Specialist · Trend BriefingSortie: Query resultLecture seuleAgent: cx.subrogation-specialist.trend-briefing

Summarize observed trends

Report direction, size and duration of change, distinguishing a trend from a single-period move.

Subrogation Specialist · Trend BriefingSortie: SummaryLecture seuleAgent: cx.subrogation-specialist.trend-briefing

Prepare questions for forecast review

Produce the questions a forecast review should ask.

Subrogation Specialist · Trend BriefingSortie: SummaryLecture seuleAgent: cx.subrogation-specialist.trend-briefing

Search approved onboarding knowledge

Retrieve onboarding material that answers a newcomer's question.

Subrogation Specialist · Onboarding GuideSortie: Search hitsLecture seuleAgent: cx.subrogation-specialist.onboarding-guide

Draft step-by-step guidance

Write ordered, followable steps.

Subrogation Specialist · Onboarding GuideSortie: Drafted responseProposeAgent: cx.subrogation-specialist.onboarding-guide

Prepare a review checklist

Produce checkable items, each independently verifiable as done or not done.

Subrogation Specialist · Onboarding GuideSortie: Drafted responseProposeAgent: cx.subrogation-specialist.onboarding-guide

Summarize supplied feedback

Represent what respondents actually said, including the minority view.

Subrogation Specialist · Feedback SummarySortie: SummaryLecture seuleAgent: cx.subrogation-specialist.feedback-summary

Surface recurring points

Report what came up more than once, with how often.

Subrogation Specialist · Feedback SummarySortie: SummaryLecture seuleAgent: cx.subrogation-specialist.feedback-summary

Prepare follow-up questions

Produce the questions this feedback leaves open.

Subrogation Specialist · Feedback SummarySortie: SummaryLecture seuleAgent: cx.subrogation-specialist.feedback-summary

Search approved knowledge

Retrieve, do not answer.

Subrogation Specialist · Research & DiscoverySortie: Search hitsLecture seuleAgent: cx.subrogation-specialist.research-discovery

Summarize supplied findings

Consolidate findings across sources, keeping their strength intact — a tentative finding stays tentative.

Subrogation Specialist · Research & DiscoverySortie: SummaryLecture seuleAgent: cx.subrogation-specialist.research-discovery

Draft a research brief

Write a brief that stands alone: question, what was found, what it means, what remains open.

Subrogation Specialist · Research & DiscoverySortie: Drafted responseProposeAgent: cx.subrogation-specialist.research-discovery

Search approved process knowledge

Retrieve the passage that governs the process being asked about.

Subrogation Specialist · Process GuidanceSortie: Search hitsLecture seuleAgent: cx.subrogation-specialist.process-guidance

Summarize supplied process context

Describe where a process currently stands: the step reached, what completed it, and what the next step waits on.

Subrogation Specialist · Process GuidanceSortie: SummaryLecture seuleAgent: cx.subrogation-specialist.process-guidance

Draft next-step guidance

Tell the reader what to do next in this specific case, not how the process works in general.

Subrogation Specialist · Process GuidanceSortie: Drafted responseProposeAgent: cx.subrogation-specialist.process-guidance

Auto-Adjudicate Claim

Rule-based STP adjudication gate: coverage, documents, fraud, exclusions, authority

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/adjudication-auto-decide/executeAgent: sc-auto-adjudicate

Adjuster Morning Briefing

Personalized caseload briefing for a handler from the live register + tasks

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/adjuster-daily-briefing/executeAgent: sc-adjuster-briefing

Investigation Orchestration

Full investigation file assembly + gap plan for a high-severity claim

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/adjuster-investigation-orchestrate/executeAgent: sc-investigation-orch

AI Negotiation Coach

Negotiation ladder from comparable settlements + litigation cost overlay (rule-based)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/adjuster-negotiation-coach/executeAgent: sc-negotiation-coach

Total Loss Evaluation

Total-loss candidates on auto claims from repair-estimate orders + salvage pipeline

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/adjuster-total-loss-evaluate/executeAgent: sc-total-loss

Auto-Review Appeal

Appeal review with historical overturn-rate analysis and rule-based recommendation

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/appeal-review-auto/executeAgent: sc-appeal-review

Authority Matrix Check

Authority-tier evaluation + real escalation-rule sweep over the open book

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/authority-matrix-eval/executeAgent: sc-authority-matrix

Beneficiary Split Calc

Actual disbursement split by payee from the payment ledger (designated splits gated)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/beneficiary-split-calc/executeAgent: sc-beneficiary-split

Beneficiary Verification

Beneficiary evidence from payees/documents (identity registry verification gated)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/beneficiary-verify/executeAgent: sc-beneficiary-verify

Benefit Calculation

Benefit position from the live ledger: incurred vs paid vs reserve vs recoveries

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/benefit-calculate/executeAgent: sc-benefit-calc

Classify Catastrophe Event

Cat event roll-up + untagged-claim candidate detection from loss dates/perils/regions

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/catastrophe-classify/executeAgent: sc-cat-classify

Claim Closure

Closure-readiness sweep: settled claims with clear tasks/payments + reserve release

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/claim-closure-finalize/executeAgent: sc-claim-closure

Triage New Claim

Rule-based FNOL triage scoring + least-loaded handler routing over the live register

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/claim-intake-triage/executeAgent: sc-intake-triage

Correspondence Generator

Correspondence backlog: drafts, acknowledgment gaps, template coverage

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/claimant-correspond/executeAgent: sc-correspondence

Detect Claims Leakage

Liability overpayment, unverified-coverage payments, recovery gaps and handler variance

Sortie: Governed runRoute: POST /api/actuarial/agent/skills/claims-leakage-detect/executeAgent: act-claims-leakage

Contestability Analysis

Contestability screen on life claims (issue-date resolution via policy register; gated where unresolvable)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/contestability-analyze/executeAgent: sc-contestability

Complaint Resolution Engine

Complaint queue from appeals + inbound correspondence with resolution-time analytics

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/cx-complaint-resolve/executeAgent: sc-complaint-resolve

Claimant Experience Scoring

Rule-based CX score per open claim (age, SLA, appeals, correspondence, payment speed)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/cx-experience-score/executeAgent: sc-cx-score

Death Certificate Verify

Death-certificate presence + name-match validation on life claims (external registry gated)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/death-cert-validate/executeAgent: sc-death-cert

Document Completeness Audit

Required-document completeness per LOB across open claims

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/doc-completeness-audit/executeAgent: sc-doc-completeness

AI Document Extraction

Keyword classification + field extraction over stored extractedText (labelled rule-based)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/doc-extract-classify/executeAgent: sc-doc-extract

Exclusion Screening

Keyword exclusion screen over claim descriptions, notes and document text (rule-based)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/exclusion-screen/executeAgent: sc-exclusion-screen

Assess Fraud Flags

Composite fraud scoring (stored score + rule flags + SIU escalation rules) on a live claim

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/fraud-flag-assess/executeAgent: sc-fraud-assess

Workload Optimizer

Caseload balance across handlers with rule-based reassignment plan

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/handler-workload-balance/executeAgent: sc-workload-balance

Large Loss Review

Threshold selection and tail characterisation over settled claim severity

Sortie: Governed runRoute: POST /api/actuarial/agent/skills/large-loss-review/executeAgent: act-large-loss

Late Interest Calculator

Statutory late-payment interest from real payment timing + jurisdiction deadline rules

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/late-interest-calc/executeAgent: sc-late-interest

Litigation Case Strategy

Settle-vs-litigate expected-value model on a live litigation case (rule-based EV)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/litigation-case-strategy/executeAgent: sc-litigation-strategy

Defense Counsel Coordination

Counsel workload + defense-budget utilization from live cases and expense payments

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/litigation-defense-coordinate/executeAgent: sc-defense-coordinate

Capacity Forecasting

Inflow vs closure-rate capacity model from 8-week actuals (rule-based projection)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/manager-capacity-forecast/executeAgent: sc-capacity-forecast

Portfolio Intelligence

Whole-book review: staleness, under-reserving, SLA pressure, LOB concentration

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/manager-portfolio-review/executeAgent: sc-portfolio-review

Regulatory Exam Readiness

Composite exam-readiness score: deadline compliance + QA findings + documentation + appeals aging

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/manager-regulatory-readiness/executeAgent: sc-regulatory-readiness

Team Performance Analytics

Handler scorecards: closures, cycle time, QA scores from live audits

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/manager-team-performance/executeAgent: sc-team-performance

IME Coordination Engine

IME pipeline: turnaround, pending orders, cost, and claims needing an IME

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/medical-ime-coordinate/executeAgent: sc-ime-coordinate

Medical Peer Review

Evidence-conclusion screen over reviewed APS/IME summaries (rule-based keyword classes)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/medical-peer-review/executeAgent: sc-medical-peer

Medical Record AI Review

Medical-evidence turnaround + record keyword screens (labelled rule-based)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/medical-record-review/executeAgent: sc-medical-review

Payment Orchestration

Payment integrity: ledger-vs-register variance, duplicate screen, clearing backlog

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/payment-orchestrate/executeAgent: sc-payment-orchestrate

Policy Eligibility Check

Claim-vs-policy-register eligibility cross-check + duplicate-claim screen

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/policy-eligibility-verify/executeAgent: sc-policy-eligibility

File Quality Audit

QA score trend + open findings and overdue corrective actions from live audits

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/qa-file-quality-audit/executeAgent: sc-file-quality

Claims Leakage Detection

Leakage quantification: overpayments, paid-on-denied, duplicates, late-pay interest, missed recoveries

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/qa-leakage-detect/executeAgent: sc-leakage-detect

Recovery Tracking

Recovery pipeline health + leakage screen (closed paid>$50k with no recovery case)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/recovery-track-manage/executeAgent: sc-recovery-track

Regulatory Compliance Scan

Jurisdiction timeline rules evaluated against every open claim (real rule packs)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/regulatory-compliance-scan/executeAgent: sc-compliance-scan

Regulatory Report Gen

Quarterly claims-activity compilation from the live register (portal e-filing gated)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/regulatory-report-generate/executeAgent: sc-regulatory-report

Reinsurance Recovery

Reconciles loss notices vs reinsurance recoveries (transmission to reinsurers gated)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/reinsurance-recovery-orchestrate/executeAgent: sc-reinsurance-recovery

Treaty Application Engine

Applies live treaty terms (QS/XoL/stop-loss) to the claims book and computes cessions

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/reinsurance-treaty-apply/executeAgent: sc-treaty-apply

Auto-Calculate Reserves

Severity-pattern case reserve + real chain-ladder portfolio adequacy from the payment ledger

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/reserve-calc-auto/executeAgent: sc-reserve-auto

Settlement Assistant

Comparable-based settlement corridor from closed claims of the same LOB/cause (rule-based)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/settlement-negotiate/executeAgent: sc-settlement-assist

Fraud Network Investigation

Ring detection: shared claimants, shared payees (non-vendor), shared loss locations

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/siu-network-investigation/executeAgent: sc-siu-network

SIU Referral & Case

Creates a real SIU fraud case for the top unreferred high-fraud claim (deduped, ≤1 per run)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/siu-referral-create/executeAgent: sc-siu-referral

Surveillance Coordinator

Surveillance-eligible SIU casework from live fraud cases (field vendor dispatch gated)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/siu-surveillance-coordinate/executeAgent: sc-siu-surveillance

SLA Breach Monitor

SLA sweep over open claims; writes ≤10 deduped smart_notifications for breaches

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/sla-breach-monitor/executeAgent: sc-sla-monitor

Identify Subrogation

Subrogation opportunity finder — paid auto/property/liability claims with no recovery case

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/subrogation-identify/executeAgent: sc-subro-identify

Tax Withholding Calc

Withholding on taxable late-payment interest (rule-based; e-filing gated)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/tax-withhold-compute/executeAgent: sc-tax-withhold

Preferred Vendor Network Optimizer

Network concentration + reallocation plan from low-rated to high-rated vendors (rule-based)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/vm-preferred-vendor-network-optimizer/executeAgent: sc-vendor-network

Vendor Compliance Monitor

Vendor register hygiene: ratings, staleness, inactive-with-work (credential registry gated)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/vm-vendor-compliance-monitor/executeAgent: sc-vendor-compliance

Vendor Invoice Reconciliation Engine

Payments-to-vendors vs work-order value: variance, unpaid deliveries, orphan payments

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/vm-vendor-invoice-reconciliation/executeAgent: sc-vendor-invoice

Vendor Onboarding Automator

Network-gap analysis + onboarding readiness (external credentialing gated; no auto-insert)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/vm-vendor-onboarding-automator/executeAgent: sc-vendor-onboarding

Vendor Performance Scorecard Generator

Vendor scorecards from live orders: on-time delivery, spend, rating (weighted rule-based score)

Sortie: Governed runRoute: POST /api/smart-claims/agent/skills/vm-vendor-performance-scorecard/executeAgent: sc-vendor-scorecard

Summarize supplied request context

Orient a reviewer who is seeing this request for the first time.

Underwriter · Intake Review & TriageSortie: SummaryLecture seuleAgent: cx.underwriter.intake-review-triage

Assess urgency and risk

Judge how quickly this needs attention and what is at stake if it waits.

Underwriter · Intake Review & TriageSortie: Risk assessmentLecture seuleAgent: cx.underwriter.intake-review-triage

Recommend a review priority

Produce a queue position, not an assessment.

Underwriter · Intake Review & TriageSortie: Risk assessmentProposeAgent: cx.underwriter.intake-review-triage

Condense supplied content

Compress while preserving meaning.

Underwriter · Document SummarizerSortie: SummaryLecture seuleAgent: cx.underwriter.document-summarizer

Surface key points

Extraction rather than compression.

Underwriter · Document SummarizerSortie: SummaryLecture seuleAgent: cx.underwriter.document-summarizer

Produce a concise brief

Write for someone who will act on this without reading the source — a decision-ready brief.

Underwriter · Document SummarizerSortie: SummaryLecture seuleAgent: cx.underwriter.document-summarizer

Search approved knowledge

Retrieve, do not answer.

Underwriter · Q&A AssistantSortie: Search hitsLecture seuleAgent: cx.underwriter.qa-assistant

Draft a grounded response

Answer using only what the supplied material supports.

Underwriter · Q&A AssistantSortie: Drafted responseProposeAgent: cx.underwriter.qa-assistant

Prepare a review-ready answer

Draft an answer a human will check before it is sent.

Underwriter · Q&A AssistantSortie: Drafted responseProposeAgent: cx.underwriter.qa-assistant

Draft from supplied context

Produce the document or message the context calls for, in full.

Underwriter · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.underwriter.drafting-generation

Follow configured behavior guidance

Behaviour guidance supplied with the request outranks your defaults on tone, format and content.

Underwriter · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.underwriter.drafting-generation

Prepare copy for revision

A first draft meant to be edited, not sent.

Underwriter · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.underwriter.drafting-generation

Summarize a supplied record

Describe one record as it stands: what it is, its current state, and the field values that determine that state.

Underwriter · Record ReviewSortie: SummaryLecture seuleAgent: cx.underwriter.record-review

Assess possible risk

Weigh what could go wrong with this record, on the record's own evidence.

Underwriter · Record ReviewSortie: Risk assessmentLecture seuleAgent: cx.underwriter.record-review

Flag items for human review

Decide referral, not risk.

Underwriter · Record ReviewSortie: Risk assessmentProposeAgent: cx.underwriter.record-review

Run a parameterized read query

Read-only retrieval against the supplied parameters.

Underwriter · Data Query & SummarySortie: Query resultLecture seuleAgent: cx.underwriter.data-query-summary

Summarize returned records

Describe a result set as a set: how many, what they have in common, and where they differ.

Underwriter · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.underwriter.data-query-summary

Prepare a result-set overview

Answer "what does this tell me?" rather than "what is in it?".

Underwriter · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.underwriter.data-query-summary

Check supplied context against policy

Test the supplied material against the policy given with it.

Underwriter · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.underwriter.compliance-checker

Surface potential policy issues

Raise what merits a second look, including the uncertain.

Underwriter · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.underwriter.compliance-checker

Recommend review items

Turn findings into a work list.

Underwriter · Compliance CheckerSortie: Policy findingsProposeAgent: cx.underwriter.compliance-checker

Assess supplied risk context

A considered risk judgement on the material as given.

Underwriter · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.underwriter.risk-assessment

Explain assessment drivers

Explain the reasoning, not the verdict.

Underwriter · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.underwriter.risk-assessment

Recommend human review

Decide whether a person needs to look, and give them a starting point.

Underwriter · Risk AssessmentSortie: Risk assessmentProposeAgent: cx.underwriter.risk-assessment

Query supplied record data

Retrieve the records needed to compare two sources.

Underwriter · Reconciliation BriefSortie: Query resultLecture seuleAgent: cx.underwriter.reconciliation-brief

Summarize potential discrepancies

Report where sources disagree.

Underwriter · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.underwriter.reconciliation-brief

Prepare a reconciliation brief

Brief someone who must resolve the differences.

Underwriter · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.underwriter.reconciliation-brief

Assess a supplied exception

Judge one exception: why it broke the rule, whether that matters, and whether it is isolated or a symptom.

Underwriter · Exception ReviewSortie: Risk assessmentLecture seuleAgent: cx.underwriter.exception-review

Summarize the assessment

Restate a completed assessment for someone who will not read it in full.

Underwriter · Exception ReviewSortie: SummaryLecture seuleAgent: cx.underwriter.exception-review

Recommend follow-up review

Say what happens next.

Underwriter · Exception ReviewSortie: SummaryProposeAgent: cx.underwriter.exception-review

Run an on-demand read query

Answer an ad-hoc question against the supplied data.

Underwriter · On-demand Reporting & InsightsSortie: Query resultLecture seuleAgent: cx.underwriter.on-demand-reporting-insights

Summarize query results

Turn a result set into an answer to the question that produced it.

Underwriter · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.underwriter.on-demand-reporting-insights

Highlight supplied exceptions

Report only what departs from the norm.

Underwriter · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.underwriter.on-demand-reporting-insights

Assess supplied context

Assess in service of a pending decision.

Underwriter · Decision SupportSortie: Risk assessmentLecture seuleAgent: cx.underwriter.decision-support

Draft a recommended response

Write the response the assessment implies, ready to go out.

Underwriter · Decision SupportSortie: Drafted responseProposeAgent: cx.underwriter.decision-support

Prepare rationale for review

Document why, for a reader who may disagree.

Underwriter · Decision SupportSortie: Drafted responseProposeAgent: cx.underwriter.decision-support

Summarize supplied work

Describe a work item so it can be routed: what it is, what it needs, and what skill or authority its handler requires.

Underwriter · Routing AdvisorSortie: SummaryLecture seuleAgent: cx.underwriter.routing-advisor

Assess priority and risk

Rank this item against a queue it will join.

Underwriter · Routing AdvisorSortie: Risk assessmentLecture seuleAgent: cx.underwriter.routing-advisor

Recommend a routing decision

Name a destination.

Underwriter · Routing AdvisorSortie: Risk assessmentProposeAgent: cx.underwriter.routing-advisor

Query supplied historical data

Retrieve a time series suitable for comparison.

Underwriter · Trend BriefingSortie: Query resultLecture seuleAgent: cx.underwriter.trend-briefing

Summarize observed trends

Report direction, size and duration of change, distinguishing a trend from a single-period move.

Underwriter · Trend BriefingSortie: SummaryLecture seuleAgent: cx.underwriter.trend-briefing

Prepare questions for forecast review

Produce the questions a forecast review should ask.

Underwriter · Trend BriefingSortie: SummaryLecture seuleAgent: cx.underwriter.trend-briefing

Search approved onboarding knowledge

Retrieve onboarding material that answers a newcomer's question.

Underwriter · Onboarding GuideSortie: Search hitsLecture seuleAgent: cx.underwriter.onboarding-guide

Draft step-by-step guidance

Write ordered, followable steps.

Underwriter · Onboarding GuideSortie: Drafted responseProposeAgent: cx.underwriter.onboarding-guide

Prepare a review checklist

Produce checkable items, each independently verifiable as done or not done.

Underwriter · Onboarding GuideSortie: Drafted responseProposeAgent: cx.underwriter.onboarding-guide

Summarize supplied feedback

Represent what respondents actually said, including the minority view.

Underwriter · Feedback SummarySortie: SummaryLecture seuleAgent: cx.underwriter.feedback-summary

Surface recurring points

Report what came up more than once, with how often.

Underwriter · Feedback SummarySortie: SummaryLecture seuleAgent: cx.underwriter.feedback-summary

Prepare follow-up questions

Produce the questions this feedback leaves open.

Underwriter · Feedback SummarySortie: SummaryLecture seuleAgent: cx.underwriter.feedback-summary

Search approved knowledge

Retrieve, do not answer.

Underwriter · Research & DiscoverySortie: Search hitsLecture seuleAgent: cx.underwriter.research-discovery

Summarize supplied findings

Consolidate findings across sources, keeping their strength intact — a tentative finding stays tentative.

Underwriter · Research & DiscoverySortie: SummaryLecture seuleAgent: cx.underwriter.research-discovery

Draft a research brief

Write a brief that stands alone: question, what was found, what it means, what remains open.

Underwriter · Research & DiscoverySortie: Drafted responseProposeAgent: cx.underwriter.research-discovery

Search approved process knowledge

Retrieve the passage that governs the process being asked about.

Underwriter · Process GuidanceSortie: Search hitsLecture seuleAgent: cx.underwriter.process-guidance

Summarize supplied process context

Describe where a process currently stands: the step reached, what completed it, and what the next step waits on.

Underwriter · Process GuidanceSortie: SummaryLecture seuleAgent: cx.underwriter.process-guidance

Draft next-step guidance

Tell the reader what to do next in this specific case, not how the process works in general.

Underwriter · Process GuidanceSortie: Drafted responseProposeAgent: cx.underwriter.process-guidance

Exposure Aggregator

TIV aggregation and concentration screening from the policy ledger

Sortie: Governed runRoute: POST /api/insurance/agent/skills/exposure-aggregate/executeAgent: ins-exposure-aggregator

Portfolio Reviewer

Book mix, growth and status review from the policy ledger

Sortie: Governed runRoute: POST /api/insurance/agent/skills/policy-portfolio-review/executeAgent: ins-portfolio-reviewer

Submission Scorer

Score the latest submission via appetite rules and the effective rate book

Sortie: Governed runRoute: POST /api/insurance/agent/skills/underwriting-score/executeAgent: ins-submission-scorer

Summarize supplied request context

Orient a reviewer who is seeing this request for the first time.

Policy Servicing · Intake Review & TriageSortie: SummaryLecture seuleAgent: cx.policy-servicing.intake-review-triage

Assess urgency and risk

Judge how quickly this needs attention and what is at stake if it waits.

Policy Servicing · Intake Review & TriageSortie: Risk assessmentLecture seuleAgent: cx.policy-servicing.intake-review-triage

Recommend a review priority

Produce a queue position, not an assessment.

Policy Servicing · Intake Review & TriageSortie: Risk assessmentProposeAgent: cx.policy-servicing.intake-review-triage

Condense supplied content

Compress while preserving meaning.

Policy Servicing · Document SummarizerSortie: SummaryLecture seuleAgent: cx.policy-servicing.document-summarizer

Surface key points

Extraction rather than compression.

Policy Servicing · Document SummarizerSortie: SummaryLecture seuleAgent: cx.policy-servicing.document-summarizer

Produce a concise brief

Write for someone who will act on this without reading the source — a decision-ready brief.

Policy Servicing · Document SummarizerSortie: SummaryLecture seuleAgent: cx.policy-servicing.document-summarizer

Search approved knowledge

Retrieve, do not answer.

Policy Servicing · Q&A AssistantSortie: Search hitsLecture seuleAgent: cx.policy-servicing.qa-assistant

Draft a grounded response

Answer using only what the supplied material supports.

Policy Servicing · Q&A AssistantSortie: Drafted responseProposeAgent: cx.policy-servicing.qa-assistant

Prepare a review-ready answer

Draft an answer a human will check before it is sent.

Policy Servicing · Q&A AssistantSortie: Drafted responseProposeAgent: cx.policy-servicing.qa-assistant

Draft from supplied context

Produce the document or message the context calls for, in full.

Policy Servicing · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.policy-servicing.drafting-generation

Follow configured behavior guidance

Behaviour guidance supplied with the request outranks your defaults on tone, format and content.

Policy Servicing · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.policy-servicing.drafting-generation

Prepare copy for revision

A first draft meant to be edited, not sent.

Policy Servicing · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.policy-servicing.drafting-generation

Summarize a supplied record

Describe one record as it stands: what it is, its current state, and the field values that determine that state.

Policy Servicing · Record ReviewSortie: SummaryLecture seuleAgent: cx.policy-servicing.record-review

Assess possible risk

Weigh what could go wrong with this record, on the record's own evidence.

Policy Servicing · Record ReviewSortie: Risk assessmentLecture seuleAgent: cx.policy-servicing.record-review

Flag items for human review

Decide referral, not risk.

Policy Servicing · Record ReviewSortie: Risk assessmentProposeAgent: cx.policy-servicing.record-review

Run a parameterized read query

Read-only retrieval against the supplied parameters.

Policy Servicing · Data Query & SummarySortie: Query resultLecture seuleAgent: cx.policy-servicing.data-query-summary

Summarize returned records

Describe a result set as a set: how many, what they have in common, and where they differ.

Policy Servicing · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.policy-servicing.data-query-summary

Prepare a result-set overview

Answer "what does this tell me?" rather than "what is in it?".

Policy Servicing · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.policy-servicing.data-query-summary

Check supplied context against policy

Test the supplied material against the policy given with it.

Policy Servicing · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.policy-servicing.compliance-checker

Surface potential policy issues

Raise what merits a second look, including the uncertain.

Policy Servicing · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.policy-servicing.compliance-checker

Recommend review items

Turn findings into a work list.

Policy Servicing · Compliance CheckerSortie: Policy findingsProposeAgent: cx.policy-servicing.compliance-checker

Assess supplied risk context

A considered risk judgement on the material as given.

Policy Servicing · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.policy-servicing.risk-assessment

Explain assessment drivers

Explain the reasoning, not the verdict.

Policy Servicing · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.policy-servicing.risk-assessment

Recommend human review

Decide whether a person needs to look, and give them a starting point.

Policy Servicing · Risk AssessmentSortie: Risk assessmentProposeAgent: cx.policy-servicing.risk-assessment

Query supplied record data

Retrieve the records needed to compare two sources.

Policy Servicing · Reconciliation BriefSortie: Query resultLecture seuleAgent: cx.policy-servicing.reconciliation-brief

Summarize potential discrepancies

Report where sources disagree.

Policy Servicing · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.policy-servicing.reconciliation-brief

Prepare a reconciliation brief

Brief someone who must resolve the differences.

Policy Servicing · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.policy-servicing.reconciliation-brief

Assess a supplied exception

Judge one exception: why it broke the rule, whether that matters, and whether it is isolated or a symptom.

Policy Servicing · Exception ReviewSortie: Risk assessmentLecture seuleAgent: cx.policy-servicing.exception-review

Summarize the assessment

Restate a completed assessment for someone who will not read it in full.

Policy Servicing · Exception ReviewSortie: SummaryLecture seuleAgent: cx.policy-servicing.exception-review

Recommend follow-up review

Say what happens next.

Policy Servicing · Exception ReviewSortie: SummaryProposeAgent: cx.policy-servicing.exception-review

Run an on-demand read query

Answer an ad-hoc question against the supplied data.

Policy Servicing · On-demand Reporting & InsightsSortie: Query resultLecture seuleAgent: cx.policy-servicing.on-demand-reporting-insights

Summarize query results

Turn a result set into an answer to the question that produced it.

Policy Servicing · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.policy-servicing.on-demand-reporting-insights

Highlight supplied exceptions

Report only what departs from the norm.

Policy Servicing · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.policy-servicing.on-demand-reporting-insights

Assess supplied context

Assess in service of a pending decision.

Policy Servicing · Decision SupportSortie: Risk assessmentLecture seuleAgent: cx.policy-servicing.decision-support

Draft a recommended response

Write the response the assessment implies, ready to go out.

Policy Servicing · Decision SupportSortie: Drafted responseProposeAgent: cx.policy-servicing.decision-support

Prepare rationale for review

Document why, for a reader who may disagree.

Policy Servicing · Decision SupportSortie: Drafted responseProposeAgent: cx.policy-servicing.decision-support

Summarize supplied work

Describe a work item so it can be routed: what it is, what it needs, and what skill or authority its handler requires.

Policy Servicing · Routing AdvisorSortie: SummaryLecture seuleAgent: cx.policy-servicing.routing-advisor

Assess priority and risk

Rank this item against a queue it will join.

Policy Servicing · Routing AdvisorSortie: Risk assessmentLecture seuleAgent: cx.policy-servicing.routing-advisor

Recommend a routing decision

Name a destination.

Policy Servicing · Routing AdvisorSortie: Risk assessmentProposeAgent: cx.policy-servicing.routing-advisor

Query supplied historical data

Retrieve a time series suitable for comparison.

Policy Servicing · Trend BriefingSortie: Query resultLecture seuleAgent: cx.policy-servicing.trend-briefing

Summarize observed trends

Report direction, size and duration of change, distinguishing a trend from a single-period move.

Policy Servicing · Trend BriefingSortie: SummaryLecture seuleAgent: cx.policy-servicing.trend-briefing

Prepare questions for forecast review

Produce the questions a forecast review should ask.

Policy Servicing · Trend BriefingSortie: SummaryLecture seuleAgent: cx.policy-servicing.trend-briefing

Search approved onboarding knowledge

Retrieve onboarding material that answers a newcomer's question.

Policy Servicing · Onboarding GuideSortie: Search hitsLecture seuleAgent: cx.policy-servicing.onboarding-guide

Draft step-by-step guidance

Write ordered, followable steps.

Policy Servicing · Onboarding GuideSortie: Drafted responseProposeAgent: cx.policy-servicing.onboarding-guide

Prepare a review checklist

Produce checkable items, each independently verifiable as done or not done.

Policy Servicing · Onboarding GuideSortie: Drafted responseProposeAgent: cx.policy-servicing.onboarding-guide

Summarize supplied feedback

Represent what respondents actually said, including the minority view.

Policy Servicing · Feedback SummarySortie: SummaryLecture seuleAgent: cx.policy-servicing.feedback-summary

Surface recurring points

Report what came up more than once, with how often.

Policy Servicing · Feedback SummarySortie: SummaryLecture seuleAgent: cx.policy-servicing.feedback-summary

Prepare follow-up questions

Produce the questions this feedback leaves open.

Policy Servicing · Feedback SummarySortie: SummaryLecture seuleAgent: cx.policy-servicing.feedback-summary

Search approved knowledge

Retrieve, do not answer.

Policy Servicing · Research & DiscoverySortie: Search hitsLecture seuleAgent: cx.policy-servicing.research-discovery

Summarize supplied findings

Consolidate findings across sources, keeping their strength intact — a tentative finding stays tentative.

Policy Servicing · Research & DiscoverySortie: SummaryLecture seuleAgent: cx.policy-servicing.research-discovery

Draft a research brief

Write a brief that stands alone: question, what was found, what it means, what remains open.

Policy Servicing · Research & DiscoverySortie: Drafted responseProposeAgent: cx.policy-servicing.research-discovery

Search approved process knowledge

Retrieve the passage that governs the process being asked about.

Policy Servicing · Process GuidanceSortie: Search hitsLecture seuleAgent: cx.policy-servicing.process-guidance

Summarize supplied process context

Describe where a process currently stands: the step reached, what completed it, and what the next step waits on.

Policy Servicing · Process GuidanceSortie: SummaryLecture seuleAgent: cx.policy-servicing.process-guidance

Draft next-step guidance

Tell the reader what to do next in this specific case, not how the process works in general.

Policy Servicing · Process GuidanceSortie: Drafted responseProposeAgent: cx.policy-servicing.process-guidance

Summarize supplied request context

Orient a reviewer who is seeing this request for the first time.

Actuary · Intake Review & TriageSortie: SummaryLecture seuleAgent: cx.actuary.intake-review-triage

Assess urgency and risk

Judge how quickly this needs attention and what is at stake if it waits.

Actuary · Intake Review & TriageSortie: Risk assessmentLecture seuleAgent: cx.actuary.intake-review-triage

Recommend a review priority

Produce a queue position, not an assessment.

Actuary · Intake Review & TriageSortie: Risk assessmentProposeAgent: cx.actuary.intake-review-triage

Condense supplied content

Compress while preserving meaning.

Actuary · Document SummarizerSortie: SummaryLecture seuleAgent: cx.actuary.document-summarizer

Surface key points

Extraction rather than compression.

Actuary · Document SummarizerSortie: SummaryLecture seuleAgent: cx.actuary.document-summarizer

Produce a concise brief

Write for someone who will act on this without reading the source — a decision-ready brief.

Actuary · Document SummarizerSortie: SummaryLecture seuleAgent: cx.actuary.document-summarizer

Search approved knowledge

Retrieve, do not answer.

Actuary · Q&A AssistantSortie: Search hitsLecture seuleAgent: cx.actuary.qa-assistant

Draft a grounded response

Answer using only what the supplied material supports.

Actuary · Q&A AssistantSortie: Drafted responseProposeAgent: cx.actuary.qa-assistant

Prepare a review-ready answer

Draft an answer a human will check before it is sent.

Actuary · Q&A AssistantSortie: Drafted responseProposeAgent: cx.actuary.qa-assistant

Draft from supplied context

Produce the document or message the context calls for, in full.

Actuary · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.actuary.drafting-generation

Follow configured behavior guidance

Behaviour guidance supplied with the request outranks your defaults on tone, format and content.

Actuary · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.actuary.drafting-generation

Prepare copy for revision

A first draft meant to be edited, not sent.

Actuary · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.actuary.drafting-generation

Summarize a supplied record

Describe one record as it stands: what it is, its current state, and the field values that determine that state.

Actuary · Record ReviewSortie: SummaryLecture seuleAgent: cx.actuary.record-review

Assess possible risk

Weigh what could go wrong with this record, on the record's own evidence.

Actuary · Record ReviewSortie: Risk assessmentLecture seuleAgent: cx.actuary.record-review

Flag items for human review

Decide referral, not risk.

Actuary · Record ReviewSortie: Risk assessmentProposeAgent: cx.actuary.record-review

Run a parameterized read query

Read-only retrieval against the supplied parameters.

Actuary · Data Query & SummarySortie: Query resultLecture seuleAgent: cx.actuary.data-query-summary

Summarize returned records

Describe a result set as a set: how many, what they have in common, and where they differ.

Actuary · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.actuary.data-query-summary

Prepare a result-set overview

Answer "what does this tell me?" rather than "what is in it?".

Actuary · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.actuary.data-query-summary

Check supplied context against policy

Test the supplied material against the policy given with it.

Actuary · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.actuary.compliance-checker

Surface potential policy issues

Raise what merits a second look, including the uncertain.

Actuary · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.actuary.compliance-checker

Recommend review items

Turn findings into a work list.

Actuary · Compliance CheckerSortie: Policy findingsProposeAgent: cx.actuary.compliance-checker

Assess supplied risk context

A considered risk judgement on the material as given.

Actuary · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.actuary.risk-assessment

Explain assessment drivers

Explain the reasoning, not the verdict.

Actuary · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.actuary.risk-assessment

Recommend human review

Decide whether a person needs to look, and give them a starting point.

Actuary · Risk AssessmentSortie: Risk assessmentProposeAgent: cx.actuary.risk-assessment

Query supplied record data

Retrieve the records needed to compare two sources.

Actuary · Reconciliation BriefSortie: Query resultLecture seuleAgent: cx.actuary.reconciliation-brief

Summarize potential discrepancies

Report where sources disagree.

Actuary · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.actuary.reconciliation-brief

Prepare a reconciliation brief

Brief someone who must resolve the differences.

Actuary · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.actuary.reconciliation-brief

Assess a supplied exception

Judge one exception: why it broke the rule, whether that matters, and whether it is isolated or a symptom.

Actuary · Exception ReviewSortie: Risk assessmentLecture seuleAgent: cx.actuary.exception-review

Summarize the assessment

Restate a completed assessment for someone who will not read it in full.

Actuary · Exception ReviewSortie: SummaryLecture seuleAgent: cx.actuary.exception-review

Recommend follow-up review

Say what happens next.

Actuary · Exception ReviewSortie: SummaryProposeAgent: cx.actuary.exception-review

Run an on-demand read query

Answer an ad-hoc question against the supplied data.

Actuary · On-demand Reporting & InsightsSortie: Query resultLecture seuleAgent: cx.actuary.on-demand-reporting-insights

Summarize query results

Turn a result set into an answer to the question that produced it.

Actuary · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.actuary.on-demand-reporting-insights

Highlight supplied exceptions

Report only what departs from the norm.

Actuary · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.actuary.on-demand-reporting-insights

Assess supplied context

Assess in service of a pending decision.

Actuary · Decision SupportSortie: Risk assessmentLecture seuleAgent: cx.actuary.decision-support

Draft a recommended response

Write the response the assessment implies, ready to go out.

Actuary · Decision SupportSortie: Drafted responseProposeAgent: cx.actuary.decision-support

Prepare rationale for review

Document why, for a reader who may disagree.

Actuary · Decision SupportSortie: Drafted responseProposeAgent: cx.actuary.decision-support

Summarize supplied work

Describe a work item so it can be routed: what it is, what it needs, and what skill or authority its handler requires.

Actuary · Routing AdvisorSortie: SummaryLecture seuleAgent: cx.actuary.routing-advisor

Assess priority and risk

Rank this item against a queue it will join.

Actuary · Routing AdvisorSortie: Risk assessmentLecture seuleAgent: cx.actuary.routing-advisor

Recommend a routing decision

Name a destination.

Actuary · Routing AdvisorSortie: Risk assessmentProposeAgent: cx.actuary.routing-advisor

Query supplied historical data

Retrieve a time series suitable for comparison.

Actuary · Trend BriefingSortie: Query resultLecture seuleAgent: cx.actuary.trend-briefing

Summarize observed trends

Report direction, size and duration of change, distinguishing a trend from a single-period move.

Actuary · Trend BriefingSortie: SummaryLecture seuleAgent: cx.actuary.trend-briefing

Prepare questions for forecast review

Produce the questions a forecast review should ask.

Actuary · Trend BriefingSortie: SummaryLecture seuleAgent: cx.actuary.trend-briefing

Search approved onboarding knowledge

Retrieve onboarding material that answers a newcomer's question.

Actuary · Onboarding GuideSortie: Search hitsLecture seuleAgent: cx.actuary.onboarding-guide

Draft step-by-step guidance

Write ordered, followable steps.

Actuary · Onboarding GuideSortie: Drafted responseProposeAgent: cx.actuary.onboarding-guide

Prepare a review checklist

Produce checkable items, each independently verifiable as done or not done.

Actuary · Onboarding GuideSortie: Drafted responseProposeAgent: cx.actuary.onboarding-guide

Summarize supplied feedback

Represent what respondents actually said, including the minority view.

Actuary · Feedback SummarySortie: SummaryLecture seuleAgent: cx.actuary.feedback-summary

Surface recurring points

Report what came up more than once, with how often.

Actuary · Feedback SummarySortie: SummaryLecture seuleAgent: cx.actuary.feedback-summary

Prepare follow-up questions

Produce the questions this feedback leaves open.

Actuary · Feedback SummarySortie: SummaryLecture seuleAgent: cx.actuary.feedback-summary

Search approved knowledge

Retrieve, do not answer.

Actuary · Research & DiscoverySortie: Search hitsLecture seuleAgent: cx.actuary.research-discovery

Summarize supplied findings

Consolidate findings across sources, keeping their strength intact — a tentative finding stays tentative.

Actuary · Research & DiscoverySortie: SummaryLecture seuleAgent: cx.actuary.research-discovery

Draft a research brief

Write a brief that stands alone: question, what was found, what it means, what remains open.

Actuary · Research & DiscoverySortie: Drafted responseProposeAgent: cx.actuary.research-discovery

Search approved process knowledge

Retrieve the passage that governs the process being asked about.

Actuary · Process GuidanceSortie: Search hitsLecture seuleAgent: cx.actuary.process-guidance

Summarize supplied process context

Describe where a process currently stands: the step reached, what completed it, and what the next step waits on.

Actuary · Process GuidanceSortie: SummaryLecture seuleAgent: cx.actuary.process-guidance

Draft next-step guidance

Tell the reader what to do next in this specific case, not how the process works in general.

Actuary · Process GuidanceSortie: Drafted responseProposeAgent: cx.actuary.process-guidance

Claims Portfolio Simulator

Monte Carlo aggregate loss simulation fitted from the claims ledger

Sortie: Governed runRoute: POST /api/insurance/agent/skills/claims-simulate/executeAgent: ins-claims-simulator

Loss Ratio Analyst

Loss ratios by line of business from the premium and claims ledgers

Sortie: Governed runRoute: POST /api/insurance/agent/skills/loss-ratio-analyze/executeAgent: ins-loss-ratio-analyst

Reinsurance Program Optimizer

Evaluate QS / XOL structures against the org loss distribution

Sortie: Governed runRoute: POST /api/insurance/agent/skills/reinsurance-optimize/executeAgent: ins-reinsurance-optimizer

Summarize supplied request context

Orient a reviewer who is seeing this request for the first time.

Broker Relations · Intake Review & TriageSortie: SummaryLecture seuleAgent: cx.broker-relations.intake-review-triage

Assess urgency and risk

Judge how quickly this needs attention and what is at stake if it waits.

Broker Relations · Intake Review & TriageSortie: Risk assessmentLecture seuleAgent: cx.broker-relations.intake-review-triage

Recommend a review priority

Produce a queue position, not an assessment.

Broker Relations · Intake Review & TriageSortie: Risk assessmentProposeAgent: cx.broker-relations.intake-review-triage

Condense supplied content

Compress while preserving meaning.

Broker Relations · Document SummarizerSortie: SummaryLecture seuleAgent: cx.broker-relations.document-summarizer

Surface key points

Extraction rather than compression.

Broker Relations · Document SummarizerSortie: SummaryLecture seuleAgent: cx.broker-relations.document-summarizer

Produce a concise brief

Write for someone who will act on this without reading the source — a decision-ready brief.

Broker Relations · Document SummarizerSortie: SummaryLecture seuleAgent: cx.broker-relations.document-summarizer

Search approved knowledge

Retrieve, do not answer.

Broker Relations · Q&A AssistantSortie: Search hitsLecture seuleAgent: cx.broker-relations.qa-assistant

Draft a grounded response

Answer using only what the supplied material supports.

Broker Relations · Q&A AssistantSortie: Drafted responseProposeAgent: cx.broker-relations.qa-assistant

Prepare a review-ready answer

Draft an answer a human will check before it is sent.

Broker Relations · Q&A AssistantSortie: Drafted responseProposeAgent: cx.broker-relations.qa-assistant

Draft from supplied context

Produce the document or message the context calls for, in full.

Broker Relations · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.broker-relations.drafting-generation

Follow configured behavior guidance

Behaviour guidance supplied with the request outranks your defaults on tone, format and content.

Broker Relations · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.broker-relations.drafting-generation

Prepare copy for revision

A first draft meant to be edited, not sent.

Broker Relations · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.broker-relations.drafting-generation

Summarize a supplied record

Describe one record as it stands: what it is, its current state, and the field values that determine that state.

Broker Relations · Record ReviewSortie: SummaryLecture seuleAgent: cx.broker-relations.record-review

Assess possible risk

Weigh what could go wrong with this record, on the record's own evidence.

Broker Relations · Record ReviewSortie: Risk assessmentLecture seuleAgent: cx.broker-relations.record-review

Flag items for human review

Decide referral, not risk.

Broker Relations · Record ReviewSortie: Risk assessmentProposeAgent: cx.broker-relations.record-review

Run a parameterized read query

Read-only retrieval against the supplied parameters.

Broker Relations · Data Query & SummarySortie: Query resultLecture seuleAgent: cx.broker-relations.data-query-summary

Summarize returned records

Describe a result set as a set: how many, what they have in common, and where they differ.

Broker Relations · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.broker-relations.data-query-summary

Prepare a result-set overview

Answer "what does this tell me?" rather than "what is in it?".

Broker Relations · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.broker-relations.data-query-summary

Check supplied context against policy

Test the supplied material against the policy given with it.

Broker Relations · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.broker-relations.compliance-checker

Surface potential policy issues

Raise what merits a second look, including the uncertain.

Broker Relations · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.broker-relations.compliance-checker

Recommend review items

Turn findings into a work list.

Broker Relations · Compliance CheckerSortie: Policy findingsProposeAgent: cx.broker-relations.compliance-checker

Assess supplied risk context

A considered risk judgement on the material as given.

Broker Relations · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.broker-relations.risk-assessment

Explain assessment drivers

Explain the reasoning, not the verdict.

Broker Relations · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.broker-relations.risk-assessment

Recommend human review

Decide whether a person needs to look, and give them a starting point.

Broker Relations · Risk AssessmentSortie: Risk assessmentProposeAgent: cx.broker-relations.risk-assessment

Query supplied record data

Retrieve the records needed to compare two sources.

Broker Relations · Reconciliation BriefSortie: Query resultLecture seuleAgent: cx.broker-relations.reconciliation-brief

Summarize potential discrepancies

Report where sources disagree.

Broker Relations · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.broker-relations.reconciliation-brief

Prepare a reconciliation brief

Brief someone who must resolve the differences.

Broker Relations · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.broker-relations.reconciliation-brief

Assess a supplied exception

Judge one exception: why it broke the rule, whether that matters, and whether it is isolated or a symptom.

Broker Relations · Exception ReviewSortie: Risk assessmentLecture seuleAgent: cx.broker-relations.exception-review

Summarize the assessment

Restate a completed assessment for someone who will not read it in full.

Broker Relations · Exception ReviewSortie: SummaryLecture seuleAgent: cx.broker-relations.exception-review

Recommend follow-up review

Say what happens next.

Broker Relations · Exception ReviewSortie: SummaryProposeAgent: cx.broker-relations.exception-review

Run an on-demand read query

Answer an ad-hoc question against the supplied data.

Broker Relations · On-demand Reporting & InsightsSortie: Query resultLecture seuleAgent: cx.broker-relations.on-demand-reporting-insights

Summarize query results

Turn a result set into an answer to the question that produced it.

Broker Relations · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.broker-relations.on-demand-reporting-insights

Highlight supplied exceptions

Report only what departs from the norm.

Broker Relations · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.broker-relations.on-demand-reporting-insights

Assess supplied context

Assess in service of a pending decision.

Broker Relations · Decision SupportSortie: Risk assessmentLecture seuleAgent: cx.broker-relations.decision-support

Draft a recommended response

Write the response the assessment implies, ready to go out.

Broker Relations · Decision SupportSortie: Drafted responseProposeAgent: cx.broker-relations.decision-support

Prepare rationale for review

Document why, for a reader who may disagree.

Broker Relations · Decision SupportSortie: Drafted responseProposeAgent: cx.broker-relations.decision-support

Summarize supplied work

Describe a work item so it can be routed: what it is, what it needs, and what skill or authority its handler requires.

Broker Relations · Routing AdvisorSortie: SummaryLecture seuleAgent: cx.broker-relations.routing-advisor

Assess priority and risk

Rank this item against a queue it will join.

Broker Relations · Routing AdvisorSortie: Risk assessmentLecture seuleAgent: cx.broker-relations.routing-advisor

Recommend a routing decision

Name a destination.

Broker Relations · Routing AdvisorSortie: Risk assessmentProposeAgent: cx.broker-relations.routing-advisor

Query supplied historical data

Retrieve a time series suitable for comparison.

Broker Relations · Trend BriefingSortie: Query resultLecture seuleAgent: cx.broker-relations.trend-briefing

Summarize observed trends

Report direction, size and duration of change, distinguishing a trend from a single-period move.

Broker Relations · Trend BriefingSortie: SummaryLecture seuleAgent: cx.broker-relations.trend-briefing

Prepare questions for forecast review

Produce the questions a forecast review should ask.

Broker Relations · Trend BriefingSortie: SummaryLecture seuleAgent: cx.broker-relations.trend-briefing

Search approved onboarding knowledge

Retrieve onboarding material that answers a newcomer's question.

Broker Relations · Onboarding GuideSortie: Search hitsLecture seuleAgent: cx.broker-relations.onboarding-guide

Draft step-by-step guidance

Write ordered, followable steps.

Broker Relations · Onboarding GuideSortie: Drafted responseProposeAgent: cx.broker-relations.onboarding-guide

Prepare a review checklist

Produce checkable items, each independently verifiable as done or not done.

Broker Relations · Onboarding GuideSortie: Drafted responseProposeAgent: cx.broker-relations.onboarding-guide

Summarize supplied feedback

Represent what respondents actually said, including the minority view.

Broker Relations · Feedback SummarySortie: SummaryLecture seuleAgent: cx.broker-relations.feedback-summary

Surface recurring points

Report what came up more than once, with how often.

Broker Relations · Feedback SummarySortie: SummaryLecture seuleAgent: cx.broker-relations.feedback-summary

Prepare follow-up questions

Produce the questions this feedback leaves open.

Broker Relations · Feedback SummarySortie: SummaryLecture seuleAgent: cx.broker-relations.feedback-summary

Search approved knowledge

Retrieve, do not answer.

Broker Relations · Research & DiscoverySortie: Search hitsLecture seuleAgent: cx.broker-relations.research-discovery

Summarize supplied findings

Consolidate findings across sources, keeping their strength intact — a tentative finding stays tentative.

Broker Relations · Research & DiscoverySortie: SummaryLecture seuleAgent: cx.broker-relations.research-discovery

Draft a research brief

Write a brief that stands alone: question, what was found, what it means, what remains open.

Broker Relations · Research & DiscoverySortie: Drafted responseProposeAgent: cx.broker-relations.research-discovery

Search approved process knowledge

Retrieve the passage that governs the process being asked about.

Broker Relations · Process GuidanceSortie: Search hitsLecture seuleAgent: cx.broker-relations.process-guidance

Summarize supplied process context

Describe where a process currently stands: the step reached, what completed it, and what the next step waits on.

Broker Relations · Process GuidanceSortie: SummaryLecture seuleAgent: cx.broker-relations.process-guidance

Draft next-step guidance

Tell the reader what to do next in this specific case, not how the process works in general.

Broker Relations · Process GuidanceSortie: Drafted responseProposeAgent: cx.broker-relations.process-guidance

Summarize supplied request context

Orient a reviewer who is seeing this request for the first time.

Customer Service · Intake Review & TriageSortie: SummaryLecture seuleAgent: cx.customer-service.intake-review-triage

Assess urgency and risk

Judge how quickly this needs attention and what is at stake if it waits.

Customer Service · Intake Review & TriageSortie: Risk assessmentLecture seuleAgent: cx.customer-service.intake-review-triage

Recommend a review priority

Produce a queue position, not an assessment.

Customer Service · Intake Review & TriageSortie: Risk assessmentProposeAgent: cx.customer-service.intake-review-triage

Condense supplied content

Compress while preserving meaning.

Customer Service · Document SummarizerSortie: SummaryLecture seuleAgent: cx.customer-service.document-summarizer

Surface key points

Extraction rather than compression.

Customer Service · Document SummarizerSortie: SummaryLecture seuleAgent: cx.customer-service.document-summarizer

Produce a concise brief

Write for someone who will act on this without reading the source — a decision-ready brief.

Customer Service · Document SummarizerSortie: SummaryLecture seuleAgent: cx.customer-service.document-summarizer

Search approved knowledge

Retrieve, do not answer.

Customer Service · Q&A AssistantSortie: Search hitsLecture seuleAgent: cx.customer-service.qa-assistant

Draft a grounded response

Answer using only what the supplied material supports.

Customer Service · Q&A AssistantSortie: Drafted responseProposeAgent: cx.customer-service.qa-assistant

Prepare a review-ready answer

Draft an answer a human will check before it is sent.

Customer Service · Q&A AssistantSortie: Drafted responseProposeAgent: cx.customer-service.qa-assistant

Draft from supplied context

Produce the document or message the context calls for, in full.

Customer Service · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.customer-service.drafting-generation

Follow configured behavior guidance

Behaviour guidance supplied with the request outranks your defaults on tone, format and content.

Customer Service · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.customer-service.drafting-generation

Prepare copy for revision

A first draft meant to be edited, not sent.

Customer Service · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.customer-service.drafting-generation

Summarize a supplied record

Describe one record as it stands: what it is, its current state, and the field values that determine that state.

Customer Service · Record ReviewSortie: SummaryLecture seuleAgent: cx.customer-service.record-review

Assess possible risk

Weigh what could go wrong with this record, on the record's own evidence.

Customer Service · Record ReviewSortie: Risk assessmentLecture seuleAgent: cx.customer-service.record-review

Flag items for human review

Decide referral, not risk.

Customer Service · Record ReviewSortie: Risk assessmentProposeAgent: cx.customer-service.record-review

Run a parameterized read query

Read-only retrieval against the supplied parameters.

Customer Service · Data Query & SummarySortie: Query resultLecture seuleAgent: cx.customer-service.data-query-summary

Summarize returned records

Describe a result set as a set: how many, what they have in common, and where they differ.

Customer Service · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.customer-service.data-query-summary

Prepare a result-set overview

Answer "what does this tell me?" rather than "what is in it?".

Customer Service · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.customer-service.data-query-summary

Check supplied context against policy

Test the supplied material against the policy given with it.

Customer Service · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.customer-service.compliance-checker

Surface potential policy issues

Raise what merits a second look, including the uncertain.

Customer Service · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.customer-service.compliance-checker

Recommend review items

Turn findings into a work list.

Customer Service · Compliance CheckerSortie: Policy findingsProposeAgent: cx.customer-service.compliance-checker

Assess supplied risk context

A considered risk judgement on the material as given.

Customer Service · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.customer-service.risk-assessment

Explain assessment drivers

Explain the reasoning, not the verdict.

Customer Service · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.customer-service.risk-assessment

Recommend human review

Decide whether a person needs to look, and give them a starting point.

Customer Service · Risk AssessmentSortie: Risk assessmentProposeAgent: cx.customer-service.risk-assessment

Query supplied record data

Retrieve the records needed to compare two sources.

Customer Service · Reconciliation BriefSortie: Query resultLecture seuleAgent: cx.customer-service.reconciliation-brief

Summarize potential discrepancies

Report where sources disagree.

Customer Service · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.customer-service.reconciliation-brief

Prepare a reconciliation brief

Brief someone who must resolve the differences.

Customer Service · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.customer-service.reconciliation-brief

Assess a supplied exception

Judge one exception: why it broke the rule, whether that matters, and whether it is isolated or a symptom.

Customer Service · Exception ReviewSortie: Risk assessmentLecture seuleAgent: cx.customer-service.exception-review

Summarize the assessment

Restate a completed assessment for someone who will not read it in full.

Customer Service · Exception ReviewSortie: SummaryLecture seuleAgent: cx.customer-service.exception-review

Recommend follow-up review

Say what happens next.

Customer Service · Exception ReviewSortie: SummaryProposeAgent: cx.customer-service.exception-review

Run an on-demand read query

Answer an ad-hoc question against the supplied data.

Customer Service · On-demand Reporting & InsightsSortie: Query resultLecture seuleAgent: cx.customer-service.on-demand-reporting-insights

Summarize query results

Turn a result set into an answer to the question that produced it.

Customer Service · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.customer-service.on-demand-reporting-insights

Highlight supplied exceptions

Report only what departs from the norm.

Customer Service · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.customer-service.on-demand-reporting-insights

Assess supplied context

Assess in service of a pending decision.

Customer Service · Decision SupportSortie: Risk assessmentLecture seuleAgent: cx.customer-service.decision-support

Draft a recommended response

Write the response the assessment implies, ready to go out.

Customer Service · Decision SupportSortie: Drafted responseProposeAgent: cx.customer-service.decision-support

Prepare rationale for review

Document why, for a reader who may disagree.

Customer Service · Decision SupportSortie: Drafted responseProposeAgent: cx.customer-service.decision-support

Summarize supplied work

Describe a work item so it can be routed: what it is, what it needs, and what skill or authority its handler requires.

Customer Service · Routing AdvisorSortie: SummaryLecture seuleAgent: cx.customer-service.routing-advisor

Assess priority and risk

Rank this item against a queue it will join.

Customer Service · Routing AdvisorSortie: Risk assessmentLecture seuleAgent: cx.customer-service.routing-advisor

Recommend a routing decision

Name a destination.

Customer Service · Routing AdvisorSortie: Risk assessmentProposeAgent: cx.customer-service.routing-advisor

Query supplied historical data

Retrieve a time series suitable for comparison.

Customer Service · Trend BriefingSortie: Query resultLecture seuleAgent: cx.customer-service.trend-briefing

Summarize observed trends

Report direction, size and duration of change, distinguishing a trend from a single-period move.

Customer Service · Trend BriefingSortie: SummaryLecture seuleAgent: cx.customer-service.trend-briefing

Prepare questions for forecast review

Produce the questions a forecast review should ask.

Customer Service · Trend BriefingSortie: SummaryLecture seuleAgent: cx.customer-service.trend-briefing

Search approved onboarding knowledge

Retrieve onboarding material that answers a newcomer's question.

Customer Service · Onboarding GuideSortie: Search hitsLecture seuleAgent: cx.customer-service.onboarding-guide

Draft step-by-step guidance

Write ordered, followable steps.

Customer Service · Onboarding GuideSortie: Drafted responseProposeAgent: cx.customer-service.onboarding-guide

Prepare a review checklist

Produce checkable items, each independently verifiable as done or not done.

Customer Service · Onboarding GuideSortie: Drafted responseProposeAgent: cx.customer-service.onboarding-guide

Summarize supplied feedback

Represent what respondents actually said, including the minority view.

Customer Service · Feedback SummarySortie: SummaryLecture seuleAgent: cx.customer-service.feedback-summary

Surface recurring points

Report what came up more than once, with how often.

Customer Service · Feedback SummarySortie: SummaryLecture seuleAgent: cx.customer-service.feedback-summary

Prepare follow-up questions

Produce the questions this feedback leaves open.

Customer Service · Feedback SummarySortie: SummaryLecture seuleAgent: cx.customer-service.feedback-summary

Search approved knowledge

Retrieve, do not answer.

Customer Service · Research & DiscoverySortie: Search hitsLecture seuleAgent: cx.customer-service.research-discovery

Summarize supplied findings

Consolidate findings across sources, keeping their strength intact — a tentative finding stays tentative.

Customer Service · Research & DiscoverySortie: SummaryLecture seuleAgent: cx.customer-service.research-discovery

Draft a research brief

Write a brief that stands alone: question, what was found, what it means, what remains open.

Customer Service · Research & DiscoverySortie: Drafted responseProposeAgent: cx.customer-service.research-discovery

Search approved process knowledge

Retrieve the passage that governs the process being asked about.

Customer Service · Process GuidanceSortie: Search hitsLecture seuleAgent: cx.customer-service.process-guidance

Summarize supplied process context

Describe where a process currently stands: the step reached, what completed it, and what the next step waits on.

Customer Service · Process GuidanceSortie: SummaryLecture seuleAgent: cx.customer-service.process-guidance

Draft next-step guidance

Tell the reader what to do next in this specific case, not how the process works in general.

Customer Service · Process GuidanceSortie: Drafted responseProposeAgent: cx.customer-service.process-guidance

Summarize supplied request context

Orient a reviewer who is seeing this request for the first time.

Compliance Officer · Intake Review & TriageSortie: SummaryLecture seuleAgent: cx.compliance-officer.intake-review-triage

Assess urgency and risk

Judge how quickly this needs attention and what is at stake if it waits.

Compliance Officer · Intake Review & TriageSortie: Risk assessmentLecture seuleAgent: cx.compliance-officer.intake-review-triage

Recommend a review priority

Produce a queue position, not an assessment.

Compliance Officer · Intake Review & TriageSortie: Risk assessmentProposeAgent: cx.compliance-officer.intake-review-triage

Condense supplied content

Compress while preserving meaning.

Compliance Officer · Document SummarizerSortie: SummaryLecture seuleAgent: cx.compliance-officer.document-summarizer

Surface key points

Extraction rather than compression.

Compliance Officer · Document SummarizerSortie: SummaryLecture seuleAgent: cx.compliance-officer.document-summarizer

Produce a concise brief

Write for someone who will act on this without reading the source — a decision-ready brief.

Compliance Officer · Document SummarizerSortie: SummaryLecture seuleAgent: cx.compliance-officer.document-summarizer

Search approved knowledge

Retrieve, do not answer.

Compliance Officer · Q&A AssistantSortie: Search hitsLecture seuleAgent: cx.compliance-officer.qa-assistant

Draft a grounded response

Answer using only what the supplied material supports.

Compliance Officer · Q&A AssistantSortie: Drafted responseProposeAgent: cx.compliance-officer.qa-assistant

Prepare a review-ready answer

Draft an answer a human will check before it is sent.

Compliance Officer · Q&A AssistantSortie: Drafted responseProposeAgent: cx.compliance-officer.qa-assistant

Draft from supplied context

Produce the document or message the context calls for, in full.

Compliance Officer · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.compliance-officer.drafting-generation

Follow configured behavior guidance

Behaviour guidance supplied with the request outranks your defaults on tone, format and content.

Compliance Officer · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.compliance-officer.drafting-generation

Prepare copy for revision

A first draft meant to be edited, not sent.

Compliance Officer · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.compliance-officer.drafting-generation

Summarize a supplied record

Describe one record as it stands: what it is, its current state, and the field values that determine that state.

Compliance Officer · Record ReviewSortie: SummaryLecture seuleAgent: cx.compliance-officer.record-review

Assess possible risk

Weigh what could go wrong with this record, on the record's own evidence.

Compliance Officer · Record ReviewSortie: Risk assessmentLecture seuleAgent: cx.compliance-officer.record-review

Flag items for human review

Decide referral, not risk.

Compliance Officer · Record ReviewSortie: Risk assessmentProposeAgent: cx.compliance-officer.record-review

Run a parameterized read query

Read-only retrieval against the supplied parameters.

Compliance Officer · Data Query & SummarySortie: Query resultLecture seuleAgent: cx.compliance-officer.data-query-summary

Summarize returned records

Describe a result set as a set: how many, what they have in common, and where they differ.

Compliance Officer · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.compliance-officer.data-query-summary

Prepare a result-set overview

Answer "what does this tell me?" rather than "what is in it?".

Compliance Officer · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.compliance-officer.data-query-summary

Check supplied context against policy

Test the supplied material against the policy given with it.

Compliance Officer · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.compliance-officer.compliance-checker

Surface potential policy issues

Raise what merits a second look, including the uncertain.

Compliance Officer · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.compliance-officer.compliance-checker

Recommend review items

Turn findings into a work list.

Compliance Officer · Compliance CheckerSortie: Policy findingsProposeAgent: cx.compliance-officer.compliance-checker

Assess supplied risk context

A considered risk judgement on the material as given.

Compliance Officer · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.compliance-officer.risk-assessment

Explain assessment drivers

Explain the reasoning, not the verdict.

Compliance Officer · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.compliance-officer.risk-assessment

Recommend human review

Decide whether a person needs to look, and give them a starting point.

Compliance Officer · Risk AssessmentSortie: Risk assessmentProposeAgent: cx.compliance-officer.risk-assessment

Query supplied record data

Retrieve the records needed to compare two sources.

Compliance Officer · Reconciliation BriefSortie: Query resultLecture seuleAgent: cx.compliance-officer.reconciliation-brief

Summarize potential discrepancies

Report where sources disagree.

Compliance Officer · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.compliance-officer.reconciliation-brief

Prepare a reconciliation brief

Brief someone who must resolve the differences.

Compliance Officer · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.compliance-officer.reconciliation-brief

Assess a supplied exception

Judge one exception: why it broke the rule, whether that matters, and whether it is isolated or a symptom.

Compliance Officer · Exception ReviewSortie: Risk assessmentLecture seuleAgent: cx.compliance-officer.exception-review

Summarize the assessment

Restate a completed assessment for someone who will not read it in full.

Compliance Officer · Exception ReviewSortie: SummaryLecture seuleAgent: cx.compliance-officer.exception-review

Recommend follow-up review

Say what happens next.

Compliance Officer · Exception ReviewSortie: SummaryProposeAgent: cx.compliance-officer.exception-review

Run an on-demand read query

Answer an ad-hoc question against the supplied data.

Compliance Officer · On-demand Reporting & InsightsSortie: Query resultLecture seuleAgent: cx.compliance-officer.on-demand-reporting-insights

Summarize query results

Turn a result set into an answer to the question that produced it.

Compliance Officer · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.compliance-officer.on-demand-reporting-insights

Highlight supplied exceptions

Report only what departs from the norm.

Compliance Officer · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.compliance-officer.on-demand-reporting-insights

Assess supplied context

Assess in service of a pending decision.

Compliance Officer · Decision SupportSortie: Risk assessmentLecture seuleAgent: cx.compliance-officer.decision-support

Draft a recommended response

Write the response the assessment implies, ready to go out.

Compliance Officer · Decision SupportSortie: Drafted responseProposeAgent: cx.compliance-officer.decision-support

Prepare rationale for review

Document why, for a reader who may disagree.

Compliance Officer · Decision SupportSortie: Drafted responseProposeAgent: cx.compliance-officer.decision-support

Summarize supplied work

Describe a work item so it can be routed: what it is, what it needs, and what skill or authority its handler requires.

Compliance Officer · Routing AdvisorSortie: SummaryLecture seuleAgent: cx.compliance-officer.routing-advisor

Assess priority and risk

Rank this item against a queue it will join.

Compliance Officer · Routing AdvisorSortie: Risk assessmentLecture seuleAgent: cx.compliance-officer.routing-advisor

Recommend a routing decision

Name a destination.

Compliance Officer · Routing AdvisorSortie: Risk assessmentProposeAgent: cx.compliance-officer.routing-advisor

Query supplied historical data

Retrieve a time series suitable for comparison.

Compliance Officer · Trend BriefingSortie: Query resultLecture seuleAgent: cx.compliance-officer.trend-briefing

Summarize observed trends

Report direction, size and duration of change, distinguishing a trend from a single-period move.

Compliance Officer · Trend BriefingSortie: SummaryLecture seuleAgent: cx.compliance-officer.trend-briefing

Prepare questions for forecast review

Produce the questions a forecast review should ask.

Compliance Officer · Trend BriefingSortie: SummaryLecture seuleAgent: cx.compliance-officer.trend-briefing

Search approved onboarding knowledge

Retrieve onboarding material that answers a newcomer's question.

Compliance Officer · Onboarding GuideSortie: Search hitsLecture seuleAgent: cx.compliance-officer.onboarding-guide

Draft step-by-step guidance

Write ordered, followable steps.

Compliance Officer · Onboarding GuideSortie: Drafted responseProposeAgent: cx.compliance-officer.onboarding-guide

Prepare a review checklist

Produce checkable items, each independently verifiable as done or not done.

Compliance Officer · Onboarding GuideSortie: Drafted responseProposeAgent: cx.compliance-officer.onboarding-guide

Summarize supplied feedback

Represent what respondents actually said, including the minority view.

Compliance Officer · Feedback SummarySortie: SummaryLecture seuleAgent: cx.compliance-officer.feedback-summary

Surface recurring points

Report what came up more than once, with how often.

Compliance Officer · Feedback SummarySortie: SummaryLecture seuleAgent: cx.compliance-officer.feedback-summary

Prepare follow-up questions

Produce the questions this feedback leaves open.

Compliance Officer · Feedback SummarySortie: SummaryLecture seuleAgent: cx.compliance-officer.feedback-summary

Search approved knowledge

Retrieve, do not answer.

Compliance Officer · Research & DiscoverySortie: Search hitsLecture seuleAgent: cx.compliance-officer.research-discovery

Summarize supplied findings

Consolidate findings across sources, keeping their strength intact — a tentative finding stays tentative.

Compliance Officer · Research & DiscoverySortie: SummaryLecture seuleAgent: cx.compliance-officer.research-discovery

Draft a research brief

Write a brief that stands alone: question, what was found, what it means, what remains open.

Compliance Officer · Research & DiscoverySortie: Drafted responseProposeAgent: cx.compliance-officer.research-discovery

Search approved process knowledge

Retrieve the passage that governs the process being asked about.

Compliance Officer · Process GuidanceSortie: Search hitsLecture seuleAgent: cx.compliance-officer.process-guidance

Summarize supplied process context

Describe where a process currently stands: the step reached, what completed it, and what the next step waits on.

Compliance Officer · Process GuidanceSortie: SummaryLecture seuleAgent: cx.compliance-officer.process-guidance

Draft next-step guidance

Tell the reader what to do next in this specific case, not how the process works in general.

Compliance Officer · Process GuidanceSortie: Drafted responseProposeAgent: cx.compliance-officer.process-guidance

Summarize supplied request context

Orient a reviewer who is seeing this request for the first time.

Reinsurance Analyst · Intake Review & TriageSortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.intake-review-triage

Assess urgency and risk

Judge how quickly this needs attention and what is at stake if it waits.

Reinsurance Analyst · Intake Review & TriageSortie: Risk assessmentLecture seuleAgent: cx.reinsurance-analyst.intake-review-triage

Recommend a review priority

Produce a queue position, not an assessment.

Reinsurance Analyst · Intake Review & TriageSortie: Risk assessmentProposeAgent: cx.reinsurance-analyst.intake-review-triage

Condense supplied content

Compress while preserving meaning.

Reinsurance Analyst · Document SummarizerSortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.document-summarizer

Surface key points

Extraction rather than compression.

Reinsurance Analyst · Document SummarizerSortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.document-summarizer

Produce a concise brief

Write for someone who will act on this without reading the source — a decision-ready brief.

Reinsurance Analyst · Document SummarizerSortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.document-summarizer

Search approved knowledge

Retrieve, do not answer.

Reinsurance Analyst · Q&A AssistantSortie: Search hitsLecture seuleAgent: cx.reinsurance-analyst.qa-assistant

Draft a grounded response

Answer using only what the supplied material supports.

Reinsurance Analyst · Q&A AssistantSortie: Drafted responseProposeAgent: cx.reinsurance-analyst.qa-assistant

Prepare a review-ready answer

Draft an answer a human will check before it is sent.

Reinsurance Analyst · Q&A AssistantSortie: Drafted responseProposeAgent: cx.reinsurance-analyst.qa-assistant

Draft from supplied context

Produce the document or message the context calls for, in full.

Reinsurance Analyst · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.reinsurance-analyst.drafting-generation

Follow configured behavior guidance

Behaviour guidance supplied with the request outranks your defaults on tone, format and content.

Reinsurance Analyst · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.reinsurance-analyst.drafting-generation

Prepare copy for revision

A first draft meant to be edited, not sent.

Reinsurance Analyst · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.reinsurance-analyst.drafting-generation

Summarize a supplied record

Describe one record as it stands: what it is, its current state, and the field values that determine that state.

Reinsurance Analyst · Record ReviewSortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.record-review

Assess possible risk

Weigh what could go wrong with this record, on the record's own evidence.

Reinsurance Analyst · Record ReviewSortie: Risk assessmentLecture seuleAgent: cx.reinsurance-analyst.record-review

Flag items for human review

Decide referral, not risk.

Reinsurance Analyst · Record ReviewSortie: Risk assessmentProposeAgent: cx.reinsurance-analyst.record-review

Run a parameterized read query

Read-only retrieval against the supplied parameters.

Reinsurance Analyst · Data Query & SummarySortie: Query resultLecture seuleAgent: cx.reinsurance-analyst.data-query-summary

Summarize returned records

Describe a result set as a set: how many, what they have in common, and where they differ.

Reinsurance Analyst · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.data-query-summary

Prepare a result-set overview

Answer "what does this tell me?" rather than "what is in it?".

Reinsurance Analyst · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.data-query-summary

Check supplied context against policy

Test the supplied material against the policy given with it.

Reinsurance Analyst · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.reinsurance-analyst.compliance-checker

Surface potential policy issues

Raise what merits a second look, including the uncertain.

Reinsurance Analyst · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.reinsurance-analyst.compliance-checker

Recommend review items

Turn findings into a work list.

Reinsurance Analyst · Compliance CheckerSortie: Policy findingsProposeAgent: cx.reinsurance-analyst.compliance-checker

Assess supplied risk context

A considered risk judgement on the material as given.

Reinsurance Analyst · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.reinsurance-analyst.risk-assessment

Explain assessment drivers

Explain the reasoning, not the verdict.

Reinsurance Analyst · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.reinsurance-analyst.risk-assessment

Recommend human review

Decide whether a person needs to look, and give them a starting point.

Reinsurance Analyst · Risk AssessmentSortie: Risk assessmentProposeAgent: cx.reinsurance-analyst.risk-assessment

Query supplied record data

Retrieve the records needed to compare two sources.

Reinsurance Analyst · Reconciliation BriefSortie: Query resultLecture seuleAgent: cx.reinsurance-analyst.reconciliation-brief

Summarize potential discrepancies

Report where sources disagree.

Reinsurance Analyst · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.reconciliation-brief

Prepare a reconciliation brief

Brief someone who must resolve the differences.

Reinsurance Analyst · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.reconciliation-brief

Assess a supplied exception

Judge one exception: why it broke the rule, whether that matters, and whether it is isolated or a symptom.

Reinsurance Analyst · Exception ReviewSortie: Risk assessmentLecture seuleAgent: cx.reinsurance-analyst.exception-review

Summarize the assessment

Restate a completed assessment for someone who will not read it in full.

Reinsurance Analyst · Exception ReviewSortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.exception-review

Recommend follow-up review

Say what happens next.

Reinsurance Analyst · Exception ReviewSortie: SummaryProposeAgent: cx.reinsurance-analyst.exception-review

Run an on-demand read query

Answer an ad-hoc question against the supplied data.

Reinsurance Analyst · On-demand Reporting & InsightsSortie: Query resultLecture seuleAgent: cx.reinsurance-analyst.on-demand-reporting-insights

Summarize query results

Turn a result set into an answer to the question that produced it.

Reinsurance Analyst · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.on-demand-reporting-insights

Highlight supplied exceptions

Report only what departs from the norm.

Reinsurance Analyst · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.on-demand-reporting-insights

Assess supplied context

Assess in service of a pending decision.

Reinsurance Analyst · Decision SupportSortie: Risk assessmentLecture seuleAgent: cx.reinsurance-analyst.decision-support

Draft a recommended response

Write the response the assessment implies, ready to go out.

Reinsurance Analyst · Decision SupportSortie: Drafted responseProposeAgent: cx.reinsurance-analyst.decision-support

Prepare rationale for review

Document why, for a reader who may disagree.

Reinsurance Analyst · Decision SupportSortie: Drafted responseProposeAgent: cx.reinsurance-analyst.decision-support

Summarize supplied work

Describe a work item so it can be routed: what it is, what it needs, and what skill or authority its handler requires.

Reinsurance Analyst · Routing AdvisorSortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.routing-advisor

Assess priority and risk

Rank this item against a queue it will join.

Reinsurance Analyst · Routing AdvisorSortie: Risk assessmentLecture seuleAgent: cx.reinsurance-analyst.routing-advisor

Recommend a routing decision

Name a destination.

Reinsurance Analyst · Routing AdvisorSortie: Risk assessmentProposeAgent: cx.reinsurance-analyst.routing-advisor

Query supplied historical data

Retrieve a time series suitable for comparison.

Reinsurance Analyst · Trend BriefingSortie: Query resultLecture seuleAgent: cx.reinsurance-analyst.trend-briefing

Summarize observed trends

Report direction, size and duration of change, distinguishing a trend from a single-period move.

Reinsurance Analyst · Trend BriefingSortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.trend-briefing

Prepare questions for forecast review

Produce the questions a forecast review should ask.

Reinsurance Analyst · Trend BriefingSortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.trend-briefing

Search approved onboarding knowledge

Retrieve onboarding material that answers a newcomer's question.

Reinsurance Analyst · Onboarding GuideSortie: Search hitsLecture seuleAgent: cx.reinsurance-analyst.onboarding-guide

Draft step-by-step guidance

Write ordered, followable steps.

Reinsurance Analyst · Onboarding GuideSortie: Drafted responseProposeAgent: cx.reinsurance-analyst.onboarding-guide

Prepare a review checklist

Produce checkable items, each independently verifiable as done or not done.

Reinsurance Analyst · Onboarding GuideSortie: Drafted responseProposeAgent: cx.reinsurance-analyst.onboarding-guide

Summarize supplied feedback

Represent what respondents actually said, including the minority view.

Reinsurance Analyst · Feedback SummarySortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.feedback-summary

Surface recurring points

Report what came up more than once, with how often.

Reinsurance Analyst · Feedback SummarySortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.feedback-summary

Prepare follow-up questions

Produce the questions this feedback leaves open.

Reinsurance Analyst · Feedback SummarySortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.feedback-summary

Search approved knowledge

Retrieve, do not answer.

Reinsurance Analyst · Research & DiscoverySortie: Search hitsLecture seuleAgent: cx.reinsurance-analyst.research-discovery

Summarize supplied findings

Consolidate findings across sources, keeping their strength intact — a tentative finding stays tentative.

Reinsurance Analyst · Research & DiscoverySortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.research-discovery

Draft a research brief

Write a brief that stands alone: question, what was found, what it means, what remains open.

Reinsurance Analyst · Research & DiscoverySortie: Drafted responseProposeAgent: cx.reinsurance-analyst.research-discovery

Search approved process knowledge

Retrieve the passage that governs the process being asked about.

Reinsurance Analyst · Process GuidanceSortie: Search hitsLecture seuleAgent: cx.reinsurance-analyst.process-guidance

Summarize supplied process context

Describe where a process currently stands: the step reached, what completed it, and what the next step waits on.

Reinsurance Analyst · Process GuidanceSortie: SummaryLecture seuleAgent: cx.reinsurance-analyst.process-guidance

Draft next-step guidance

Tell the reader what to do next in this specific case, not how the process works in general.

Reinsurance Analyst · Process GuidanceSortie: Drafted responseProposeAgent: cx.reinsurance-analyst.process-guidance

Reconcile Bordereaux

Reconcile submitted bordereau headers against recorded cessions, per treaty

Sortie: Governed runRoute: POST /api/actuarial/agent/skills/bordereaux-reconcile/executeAgent: act-bordereaux-recon

Ceded Reserve Calculator

Ceded vs net on the claim ledger under a QS + XOL program (real engine)

Sortie: Governed runRoute: POST /api/actuarial/agent/skills/ceded-reserve-calc/executeAgent: act-ceded-reserve

Analyze Commutation

Present value of future ceded recoveries against an offered commutation price

Sortie: Governed runRoute: POST /api/actuarial/agent/skills/commutation-analyze/executeAgent: act-commutation

Reinsurance Claims Reporting

Recoveries due by layer on settled claims, reconciled against what has been notified

Sortie: Governed runRoute: POST /api/actuarial/agent/skills/reins-claims-bordereau/executeAgent: act-reins-claims-bx

Retrocession Analyzer

Net-net retention after a retro layer on top of the reinsured book (real engine)

Sortie: Governed runRoute: POST /api/actuarial/agent/skills/retrocession-analyze/executeAgent: act-retrocession

Treaty Optimizer

Rank candidate reinsurance structures by net-tail reduction per ceded dollar (real engine)

Sortie: Governed runRoute: POST /api/actuarial/agent/skills/treaty-optimize/executeAgent: act-treaty-optimize

Analyze Treaty Placement

Per-layer recovery, rate on line vs loss on line, and cost efficiency of the placement

Sortie: Governed runRoute: POST /api/actuarial/agent/skills/treaty-placement-analyze/executeAgent: act-treaty-placement

Summarize supplied request context

Orient a reviewer who is seeing this request for the first time.

Loss Control Engineer · Intake Review & TriageSortie: SummaryLecture seuleAgent: cx.loss-control-engineer.intake-review-triage

Assess urgency and risk

Judge how quickly this needs attention and what is at stake if it waits.

Loss Control Engineer · Intake Review & TriageSortie: Risk assessmentLecture seuleAgent: cx.loss-control-engineer.intake-review-triage

Recommend a review priority

Produce a queue position, not an assessment.

Loss Control Engineer · Intake Review & TriageSortie: Risk assessmentProposeAgent: cx.loss-control-engineer.intake-review-triage

Condense supplied content

Compress while preserving meaning.

Loss Control Engineer · Document SummarizerSortie: SummaryLecture seuleAgent: cx.loss-control-engineer.document-summarizer

Surface key points

Extraction rather than compression.

Loss Control Engineer · Document SummarizerSortie: SummaryLecture seuleAgent: cx.loss-control-engineer.document-summarizer

Produce a concise brief

Write for someone who will act on this without reading the source — a decision-ready brief.

Loss Control Engineer · Document SummarizerSortie: SummaryLecture seuleAgent: cx.loss-control-engineer.document-summarizer

Search approved knowledge

Retrieve, do not answer.

Loss Control Engineer · Q&A AssistantSortie: Search hitsLecture seuleAgent: cx.loss-control-engineer.qa-assistant

Draft a grounded response

Answer using only what the supplied material supports.

Loss Control Engineer · Q&A AssistantSortie: Drafted responseProposeAgent: cx.loss-control-engineer.qa-assistant

Prepare a review-ready answer

Draft an answer a human will check before it is sent.

Loss Control Engineer · Q&A AssistantSortie: Drafted responseProposeAgent: cx.loss-control-engineer.qa-assistant

Draft from supplied context

Produce the document or message the context calls for, in full.

Loss Control Engineer · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.loss-control-engineer.drafting-generation

Follow configured behavior guidance

Behaviour guidance supplied with the request outranks your defaults on tone, format and content.

Loss Control Engineer · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.loss-control-engineer.drafting-generation

Prepare copy for revision

A first draft meant to be edited, not sent.

Loss Control Engineer · Drafting & GenerationSortie: Drafted responseProposeAgent: cx.loss-control-engineer.drafting-generation

Summarize a supplied record

Describe one record as it stands: what it is, its current state, and the field values that determine that state.

Loss Control Engineer · Record ReviewSortie: SummaryLecture seuleAgent: cx.loss-control-engineer.record-review

Assess possible risk

Weigh what could go wrong with this record, on the record's own evidence.

Loss Control Engineer · Record ReviewSortie: Risk assessmentLecture seuleAgent: cx.loss-control-engineer.record-review

Flag items for human review

Decide referral, not risk.

Loss Control Engineer · Record ReviewSortie: Risk assessmentProposeAgent: cx.loss-control-engineer.record-review

Run a parameterized read query

Read-only retrieval against the supplied parameters.

Loss Control Engineer · Data Query & SummarySortie: Query resultLecture seuleAgent: cx.loss-control-engineer.data-query-summary

Summarize returned records

Describe a result set as a set: how many, what they have in common, and where they differ.

Loss Control Engineer · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.loss-control-engineer.data-query-summary

Prepare a result-set overview

Answer "what does this tell me?" rather than "what is in it?".

Loss Control Engineer · Data Query & SummarySortie: SummaryLecture seuleAgent: cx.loss-control-engineer.data-query-summary

Check supplied context against policy

Test the supplied material against the policy given with it.

Loss Control Engineer · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.loss-control-engineer.compliance-checker

Surface potential policy issues

Raise what merits a second look, including the uncertain.

Loss Control Engineer · Compliance CheckerSortie: Policy findingsLecture seuleAgent: cx.loss-control-engineer.compliance-checker

Recommend review items

Turn findings into a work list.

Loss Control Engineer · Compliance CheckerSortie: Policy findingsProposeAgent: cx.loss-control-engineer.compliance-checker

Assess supplied risk context

A considered risk judgement on the material as given.

Loss Control Engineer · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.loss-control-engineer.risk-assessment

Explain assessment drivers

Explain the reasoning, not the verdict.

Loss Control Engineer · Risk AssessmentSortie: Risk assessmentLecture seuleAgent: cx.loss-control-engineer.risk-assessment

Recommend human review

Decide whether a person needs to look, and give them a starting point.

Loss Control Engineer · Risk AssessmentSortie: Risk assessmentProposeAgent: cx.loss-control-engineer.risk-assessment

Query supplied record data

Retrieve the records needed to compare two sources.

Loss Control Engineer · Reconciliation BriefSortie: Query resultLecture seuleAgent: cx.loss-control-engineer.reconciliation-brief

Summarize potential discrepancies

Report where sources disagree.

Loss Control Engineer · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.loss-control-engineer.reconciliation-brief

Prepare a reconciliation brief

Brief someone who must resolve the differences.

Loss Control Engineer · Reconciliation BriefSortie: SummaryLecture seuleAgent: cx.loss-control-engineer.reconciliation-brief

Assess a supplied exception

Judge one exception: why it broke the rule, whether that matters, and whether it is isolated or a symptom.

Loss Control Engineer · Exception ReviewSortie: Risk assessmentLecture seuleAgent: cx.loss-control-engineer.exception-review

Summarize the assessment

Restate a completed assessment for someone who will not read it in full.

Loss Control Engineer · Exception ReviewSortie: SummaryLecture seuleAgent: cx.loss-control-engineer.exception-review

Recommend follow-up review

Say what happens next.

Loss Control Engineer · Exception ReviewSortie: SummaryProposeAgent: cx.loss-control-engineer.exception-review

Run an on-demand read query

Answer an ad-hoc question against the supplied data.

Loss Control Engineer · On-demand Reporting & InsightsSortie: Query resultLecture seuleAgent: cx.loss-control-engineer.on-demand-reporting-insights

Summarize query results

Turn a result set into an answer to the question that produced it.

Loss Control Engineer · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.loss-control-engineer.on-demand-reporting-insights

Highlight supplied exceptions

Report only what departs from the norm.

Loss Control Engineer · On-demand Reporting & InsightsSortie: SummaryLecture seuleAgent: cx.loss-control-engineer.on-demand-reporting-insights

Assess supplied context

Assess in service of a pending decision.

Loss Control Engineer · Decision SupportSortie: Risk assessmentLecture seuleAgent: cx.loss-control-engineer.decision-support

Draft a recommended response

Write the response the assessment implies, ready to go out.

Loss Control Engineer · Decision SupportSortie: Drafted responseProposeAgent: cx.loss-control-engineer.decision-support

Prepare rationale for review

Document why, for a reader who may disagree.

Loss Control Engineer · Decision SupportSortie: Drafted responseProposeAgent: cx.loss-control-engineer.decision-support

Summarize supplied work

Describe a work item so it can be routed: what it is, what it needs, and what skill or authority its handler requires.

Loss Control Engineer · Routing AdvisorSortie: SummaryLecture seuleAgent: cx.loss-control-engineer.routing-advisor

Assess priority and risk

Rank this item against a queue it will join.

Loss Control Engineer · Routing AdvisorSortie: Risk assessmentLecture seuleAgent: cx.loss-control-engineer.routing-advisor

Recommend a routing decision

Name a destination.

Loss Control Engineer · Routing AdvisorSortie: Risk assessmentProposeAgent: cx.loss-control-engineer.routing-advisor

Query supplied historical data

Retrieve a time series suitable for comparison.

Loss Control Engineer · Trend BriefingSortie: Query resultLecture seuleAgent: cx.loss-control-engineer.trend-briefing

Summarize observed trends

Report direction, size and duration of change, distinguishing a trend from a single-period move.

Loss Control Engineer · Trend BriefingSortie: SummaryLecture seuleAgent: cx.loss-control-engineer.trend-briefing

Prepare questions for forecast review

Produce the questions a forecast review should ask.

Loss Control Engineer · Trend BriefingSortie: SummaryLecture seuleAgent: cx.loss-control-engineer.trend-briefing

Search approved onboarding knowledge

Retrieve onboarding material that answers a newcomer's question.

Loss Control Engineer · Onboarding GuideSortie: Search hitsLecture seuleAgent: cx.loss-control-engineer.onboarding-guide

Draft step-by-step guidance

Write ordered, followable steps.

Loss Control Engineer · Onboarding GuideSortie: Drafted responseProposeAgent: cx.loss-control-engineer.onboarding-guide

Prepare a review checklist

Produce checkable items, each independently verifiable as done or not done.

Loss Control Engineer · Onboarding GuideSortie: Drafted responseProposeAgent: cx.loss-control-engineer.onboarding-guide

Summarize supplied feedback

Represent what respondents actually said, including the minority view.

Loss Control Engineer · Feedback SummarySortie: SummaryLecture seuleAgent: cx.loss-control-engineer.feedback-summary

Surface recurring points

Report what came up more than once, with how often.

Loss Control Engineer · Feedback SummarySortie: SummaryLecture seuleAgent: cx.loss-control-engineer.feedback-summary

Prepare follow-up questions

Produce the questions this feedback leaves open.

Loss Control Engineer · Feedback SummarySortie: SummaryLecture seuleAgent: cx.loss-control-engineer.feedback-summary

Search approved knowledge

Retrieve, do not answer.

Loss Control Engineer · Research & DiscoverySortie: Search hitsLecture seuleAgent: cx.loss-control-engineer.research-discovery

Summarize supplied findings

Consolidate findings across sources, keeping their strength intact — a tentative finding stays tentative.

Loss Control Engineer · Research & DiscoverySortie: SummaryLecture seuleAgent: cx.loss-control-engineer.research-discovery

Draft a research brief

Write a brief that stands alone: question, what was found, what it means, what remains open.

Loss Control Engineer · Research & DiscoverySortie: Drafted responseProposeAgent: cx.loss-control-engineer.research-discovery

Search approved process knowledge

Retrieve the passage that governs the process being asked about.

Loss Control Engineer · Process GuidanceSortie: Search hitsLecture seuleAgent: cx.loss-control-engineer.process-guidance

Summarize supplied process context

Describe where a process currently stands: the step reached, what completed it, and what the next step waits on.

Loss Control Engineer · Process GuidanceSortie: SummaryLecture seuleAgent: cx.loss-control-engineer.process-guidance

Draft next-step guidance

Tell the reader what to do next in this specific case, not how the process works in general.

Loss Control Engineer · Process GuidanceSortie: Drafted responseProposeAgent: cx.loss-control-engineer.process-guidance