Customer stories

Insurance, run as one operation.

From a top-10 P&C insurer to a life carrier, an MGA and a specialty writer — see how teams across the industry put underwriting, claims, policy admin and billing on one governed, AI-native platform. Each story below is illustrative and capability-framed; the figures show what the modules are built to do, not a verified named-customer claim.

AegisNowLive

Insurance command center

Combined ratio

94.1%

↑ -1.8pts

Open claims

312

↑ -18%

Quote-to-bind

38.4%

↑ +2.1pts

Claims cycle time

4.2d

↑ -1.6d

Claims cycle time · last 8 weeks

Activity

  • Cortex Auto-triaged 41 FNOLs, escalated 3 to adjusters

    now
  • Underwriting Priced 12 submissions inside appetite

    2m
  • Billing Dunning cleared — 98.2% premium collected

    9m
  • Policy admin Renewal batch issued for 214 policies

    21m
Across the insurance industry
  • 6 illustrative case studies
  • Life · P&C · MGA · Specialty
  • One governed evidence ledger

AegisNow customers are underwriting, claims, policy operations and finance teams at carriers and MGAs who replaced a sprawl of point tools with one governed platform. These illustrative case studies show the pattern across segments: clean work clears itself, submissions and claims route automatically to the right desk, and every decision lands on a tamper-evident evidence ledger. Customers are described by sector — never by name — and the outcomes are representative of platform capability rather than verified company claims.

  • Capability-framed

    Every figure reflects what the modules are designed to deliver.

  • Sector, not named

    Customers appear as sector descriptors — no fabricated logos or names.

  • Evidence by construction

    Each story rests on lineage, model versions and an audit-ready trail.

Illustrative of the sectors we serve — no named customers

A top-10 North American P&C insurerA national life & annuities carrierA specialty-lines MGA writing coastal property programsA regional group benefits carrierA global multiline reinsurerA top-5 retail bank distributing protection productsA top-10 North American P&C insurerA national life & annuities carrierA specialty-lines MGA writing coastal property programsA regional group benefits carrierA global multiline reinsurerA top-5 retail bank distributing protection products
Illustrative outcomes

What a governed platform makes possible

Representative, capability-framed figures drawn from the modules behind these stories — not customer claims. Your numbers depend on your data, scope and configuration.

0%of clean claims straight-through processed
0+obligations auto-mapped to existing controls
0%of control evidence reused across frameworks
0%less time on regulatory report preparation
The stories

Outcomes, by sector

Choose a story to see the challenge, what the team deployed, the illustrative results and the modules behind them.

68%

of clean claims now straight-through processed

A top-10 North American P&C insurer

“We stopped treating every claim the same. The clean ones clear themselves, and our adjusters spend their time where judgement actually matters.”

— VP of Claims Operations

Read the story

54%

of applications now decided without human touch

A national life & annuities carrier

“Placement went up because the wait went away — and we can show our reinsurers, case by case, that the mortality standard never moved.”

— Chief Underwriting Officer

Read the story

100%

of binds validated against authority in real time

A specialty-lines MGA writing coastal property programs

“Our carriers can see a live, accurate picture of their programs whenever they want. That transparency is why the pen got bigger, not smaller.”

— Chief Operating Officer

Read the story

92%

of medical documents processed straight-through

A regional group benefits carrier

“Our examiners used to be data-entry clerks with clinical judgement. Now the documents read themselves and the judgement is what we pay for.”

— SVP of Claims & Member Service

Read the story

Hours

to validate and post a cedent bordereau, down from weeks

A global multiline reinsurer

“The messiest data feed in insurance became a clean one. We walk into renewals knowing the portfolio better than the cedent expects us to.”

— Head of Portfolio Management

Read the story

82%

of channel policies issued straight-through

A top-5 retail bank distributing protection products

“The branch experience finally matches the banking app: the customer walks out covered, and we can prove every sale was licensed and suitable.”

— Head of Bancassurance

Read the story

Illustrative outcomes. Case studies describe customers by sector descriptor only and contain no real or fabricated company names, logos or certifications. Figures are capability-framed and representative — your results depend on your data, scope and configuration.

Explore industries

Picture your story on AegisNow

Book a working session and we will map your domains, data sources and frameworks onto the platform — and show the same outcomes running on your world.

Customers — Insurance Platform Case Studies | AegisNow | AegisNow Insurance